“Just picked up today. Made brown rice. Came back inside after an hour and my counter is covered in liquid. The water from the rice just exploded out and went everywhere am i doing something wrong?”

1-3 of 3 Answers

• first guess is TOO MUCH water.

  Answered by JimA 2 years ago

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• We found it has a small cup that catches the condensation near the lid(on the side of it a bit). Also the manual has a certain amt of water to rice. DO NOT follow the normal rice directions it wont be the same. Hope this helps.

  Answered by Jejenn 4 years ago

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• You might need to adjust the water level, the instructions are for white rice. Here is the link for the User Guide: https://files.bbystatic.com/U6vFpvI9P7dT4oG8RHGBAQ%3D%3D/NS-RC20CSS1_20-0196_WEB_V1_EN_Final%2Blr.pdf

  Answered by InsigniaCustomerSupport 4 years ago

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