“How do I remove the shelves in the door? They seemed locked in.”
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To remove the shelves in the door of your Insignia upright freezer, try gently squeezing or pushing inwards on both sides of the shelf and then lifting it upwards. They are usually designed to be released with this slight pressure and upward motion. If they still feel locked, double-check if there are any small tabs or levers that might need to be pressed or slid to release the shelf. If you continue to have trouble, please contact our Insignia customer support team (877-467-4289) for further assistance. - Mae | Insignia Support
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