Questions & Answers

Q: QuestionI wantedto know could order a upright freezer and come pick it up I see that it says not for delivery?

Asked 5 years ago by Peaches.

• A:Answer They delivered my freezer. Guess it depends upon where you live and where they have the freezer. I would surely assume that you could pick it up yourself.

  Answered 5 years ago by sluiceVerified Purchase

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Q: QuestionWhen will this be back in stock in washington state?

Asked 5 years ago by Rroth.

• A:Answer Hi Rroth, You may contact Bestbuy direct phone #888-237-8289 or visit Bestbuy.com if it's already in stock. Insignia Support, Merjorie www.insigniaproducts.com/support

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionIt’s a freezer or refrigerator?

Asked 5 years ago by Steve.

• A:Answer This is a convertible unit, you can set it to be a freezer or refrigerator.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionIs the door swing reversible?

Asked 5 years ago by akaLoneStar.

• A:Answer No.

  Answered 5 years ago by Anonymous

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Q: QuestionWe purchased this fridge a few months ago. It isn't cooling down. What is the warranty?

Asked 5 years ago by Disappointed.

• A:Answer 1 year

  Answered 3 years ago by evelyn

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Q: QuestionDoes this item ever come back in stock and how often is that? I realize covid is messing up supply chains, but seems like this model isn’t being made at all right now.

Asked 5 years ago by Eastwood.

• A:Answer I checked everyday for 6mos. Finally got one.

  Answered 5 years ago by SteveTVerified Purchase

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Q: Question21.0 Cu Upright Convertible Freezer/Refrigerator: When will these be available for purchase? I would like to order two. Your 92307 store could not answer my question and have not received an answer back from this site. Let me know please. Thank you.

Asked 5 years ago by Southernjackcross.

Q: QuestionInsignia™ - 21.0 Cu. Ft. Upright Convertible Freezer/Refrigerator How long will food stay cool or frozen during a power outage? and I would like to purchase two a freezer and a fridge, how long is the delivery time to 92307?

Asked 5 years ago by Robert.

• A:Answer A refrigerator should keep food cold for six hours and a half-full freezer for 24 hours (48 hours if the freezer is full) if you don't open the doors, according to the U.S. Department of Agriculture's Food Safety and Inspection Service.

  Answered 3 years ago by Evelyn

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Q: QuestionWhen are these going to be back in stock? I have been trying to buy an upright freezer since April and everything is sold out with no new stock date. My 15+year old chest freezer is on it's last breathe.

Asked 5 years ago by Karen.

• A:Answer Hi there! just kindly call Bestbuy phone number 888-237-8289. Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionI recently purchased the last available 21 CF Convertible freezer in the entire Eastern United States to replace a side by side pair of FULL Freezer and FULL Fridge. I need another unit. What is the availability date? I hope it's not discontinued!

Asked 5 years ago by Smitty.

Q: QuestionCan this be used as an upright freezer only?

Asked 5 years ago by Anonymous.

• A:Answer Yes. Use as Freezer or change over to refrigerator.

  Answered 5 years ago by golferVerified Purchase

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Q: QuestionIs this freezer energy star?

Asked 5 years ago by Steve.

• A:Answer Yes

  Answered 5 years ago by Perry

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Q: QuestionIs this a feezer or refrigerator. I need a freezer.

Asked 5 years ago by Anonymous.

• A:Answer It can be EITHER...I also NEEDED a FREEZER and that's what it is used for...I LOVE IT...LOTS OF ROOM!

  Answered 5 years ago by Shirley

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Q: QuestionI'm picking this unit up tomorrow and need to transport on its side or back. Which is better (side or back) and how long do I leave it sit upright before plugging it in?

Asked 5 years ago by doubleought.

• A:Answer We didn't have ours laying down...it stood up in the back of the truck...IF you lay it down it has to stand for at least 24/48 hours...

  Answered 5 years ago by Shirley

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Q: Questiondoes it require a 220 plug

Asked 6 years ago by bevbev.

• A:Answer Nope, standard NEMA-15 plug (110-120v)

  Answered 5 years ago by HojohowitzVerified Purchase

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Q: QuestionJust want to confirm that this is a unit that the entire thing can be used as a dedicated freezer. Is that true? Meaning is it the same as 21 cu ft freezer, the only difference being it can also be used as a refrigerator, depending on the temp you set?

Asked 6 years ago by RACHIEMC.

• A:Answer That is correct.

  Answered 5 years ago by WjbiVerified Purchase

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Q: Questionhi I’m a registered nurse I have a question about this freezer is it a 220 outlet or a 110 outlet thank you

Asked 6 years ago by CarlosH.

• A:Answer It only requires a 110 standard outlet

  Answered 6 years ago by KelleeVerified Purchase

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Q: QuestionCan the door be removed to allow the unit to fit through a narrow doorway?

Asked 6 years ago by TMS.

• A:Answer Yes

  Answered 6 years ago by AnonymousVerified Purchase

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Q: Questiondoes "upright convertible /refrigerator" mean that the whole can be used as a freezer only?

Asked 6 years ago by Chosen2go.

• A:Answer You can either use it as either only a freezer or as only a refrigerator. We use ours as a freezer and it works great!

  Answered 6 years ago by AnnArborFlyer

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