Questions & Answers

Q: QuestionOn my Insignia 24 DF310 NA19, can I install a VPN, so to let me listen to Pandora in Canada or is there another way? Thanks for the help

Asked 5 years ago by Trusty.

• A:Answer To see the available apps to download visit amazon.ca > Menu ( ≡ ) > Fire Tablets & Fire TV > Apps & Games > Under "Refine By" check Fire TV Edition TV > search for the available apps. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionIs it Roku compatible? Easy set up for Roku

Asked 5 years ago by Gigi.

• A:Answer You can connect your Roku streaming device at any time. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionI have a smart tv account with Amazon, if I had another smart tv with the same supplier can I connect with my current account with all TV?

Asked 5 years ago by DJGeno.

• A:Answer Hi, DJGeno. You can definitely use your same Amazon account for all TVs. Cesar G. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionMy tv keep changing picture modes. It changes picture modes ever time I turn the tv off and when I turn it back on it always goes back to “vivid”. Please help.

Asked 5 years ago by Snakeater.

Q: Questionwill this tv work with my xbox one s?

Asked 5 years ago by Anonymous.

• A:Answer This TV will work with Xbox.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionIs the screen a matte/non-reflective type, or is it a glass/acrylic reflective material?

Asked 5 years ago by JATwain.

• A:Answer The Fire TV Edition television screen has a semi-gloss finish. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionWhat antenna shoulld I buy for this TV?

Asked 5 years ago by Anonymous.

• A:Answer Hello, Any antenna can work with this 24" TV, just make sure that you run a channels scan to get your programming. If you have any questions please contact us at this link below. - Arin A. Insignia Support Contact us: https://www.insigniaproducts.com/contact-us

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionHow does this tv mount to the wall? Do you need to buy additional hardware to mount this tv to the wall?

Asked 5 years ago by Ty.

• A:Answer Hello, Yes, for you to mount your TV to the wall you will need a special hardware to make sure that your unit stays safe while wall mounted. Allow us to please help you find alternatives options for you, so please contact us at this link below so we can help you with this. - Arin A. Insignia Support Contact us: https://www.insigniaproducts.com/contact-us

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionDo you have to have a cable box or can you use it without one

Asked 5 years ago by Miamm27.

• A:Answer You can use it with an Antenna and/or using internet to stream content. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan you connect a DVD player to this tv? If yes, which one and what attachments are needed?

Asked 5 years ago by SciDeb3.

• A:Answer Hi, SciDeb3. You can definitely connect a DVD to this TV by either using an AV or a HDMI cord. Cesar G. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionI looked through the apps and did not see an app for Spectrum, my cable provider. Can this app be downloaded so i do not have to use the cable box? If yes, how? Ed Brown

Asked 5 years ago by SpectrumTV.

Q: QuestionCan I watch TV programs without an antennae?

Asked 5 years ago by Andy.

• A:Answer If you want to watch free over-the-air broadcasts from your local channels, you need to connect an antenna. If you have an internet connection, you can watch free streaming channels using the app Pluto TV. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan I mirror or steam from my IPhone?.

Asked 5 years ago by Anonymous.

• A:Answer You can use a Lightning to HDMI adapter or connect an Apple TV box to use AirPlay. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan I use a lazy Susan to turn the TV around?

Asked 5 years ago by Harri.

• A:Answer You can place the TV on a flat surface, the TV Stand footprint is 18.5 inches wide. Or you can attach a VESA Universal Swivel TV Stand. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this TV work with Disney Plus as well? I notice there isn’t a button for that on the remote. I already have an account,; I am just curious as to whether or not I can use it on this TV.

Asked 5 years ago by Leo.

• A:Answer Yes, you can simply download the Disney+ app FREE from the built-in "Amazon Store" you do need an Amazon account to download apps (Does not require a Prime account)

  Answered 5 years ago by DigitalAnt

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Q: QuestionI need a manual

Asked 5 years ago by Tmodelflash.

• A:Answer No

  Answered 5 years ago by Rocket

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Q: Questionhey i need the usb softwear recovery where do i get it ?

Asked 5 years ago by Landrix.

• A:Answer For more information, please visit amazon.com/gp/help/customer/display.html?nodeId=201452680 David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionWill this tv work in an RV on DC power

Asked 5 years ago by Anonymous.

• A:Answer This TV works with 120 V 60 Hz AC. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan you download the spectrum tv app on this tv?

Asked 5 years ago by Spectrum.

• A:Answer No. I had to go get a box, which really is a headache, I would have preferred to just upload the App. The space is limited and the box is not small. Live TV for my local channels (news) is really important in winter, I had no choice.

  Answered 5 years ago by CounselorVerified Purchase

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