Questions & Answers

Q: Questioncan i hook up to wifi

Asked 4 years ago by brian.

Q: QuestionDo you have to have an Amazon account for your tv to work?

Asked 4 years ago by Anonymous.

Q: QuestionNetwork Connected, Fire TV, Amazon all set up fine. Connected RG-6 from cable tv wall plate to tv but, will not find cable channels when channel scan completed. Connected Vizio TV to same RG-6 cable and found all cable channels when scanned.

Asked 4 years ago by Jalford.

Q: QuestionWhat is the difference between full service and basic on the insignia smart tv

Asked 4 years ago by Evieknitter.

Q: QuestionDo I hav’ta pay for an Amazon subscription to watch this thing ???

Asked 4 years ago by Bobby.

Q: QuestionCan I install the google Tv app on this TV?

Asked 4 years ago by TiffanyC.

• A:Answer The Google TV app is not available for download on this TV, but you can hook up a Chromecast with Google TV to one of the HDMI inputs on the TV.

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionHow do I get my 43” Insignia smart tv fire to display tv channel content

Asked 4 years ago by AMTJAP.

• A:Answer If you are using an antenna use the TV button on the remote or if you are using a Cable/Satellite box select the appropriate input from the home screen. For product support, please call 1-877-467-4289 available from 8am to 9pm CT daily.

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan this TV use an Amazon Echo as a speaker?

Asked 4 years ago by jake.

• A:Answer You can hook up your external speaker to the 3.5 mm headphone jack on the TV.

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionThis tv has sounds but no picture. It is a black screen what should I do?

Asked 4 years ago by Anonymous.

• A:Answer Same problem, remote won't work. Remote turns on TV, but blank screen. Other buttons on remote do not response. And BB won't accept as return. So, I just gave them free money I guess.

  Answered 4 years ago by Defective

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Q: Questioncan I watch videos off a USB devise?

Asked 4 years ago by kimber.

• A:Answer Yes, you can use the VLC for Fire app to watch videos from a USB flash drive.

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionWhat is the width between the stand? Will the tv fit on a shelf 17" wide?

Asked 4 years ago by Holly.

• A:Answer No, this TV will not fit on your shelf.

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionAre you able to download the spectrum app on this tv?

Asked 4 years ago by Dizzy.

• A:Answer No, you are not able to download the Spectrum app on this TV.

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan I get the Peloton app on the tv?

Asked 4 years ago by Me.

• A:Answer Yes, you can get the Peloton app on this TV.

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan you hook up a dvd player and watch dvds?

Asked 4 years ago by Anita.

• A:Answer Yes, you can hook up a DVD player to the AV input (red, white and yellow).

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionInsignia™ - 24" Class LED HD Smart Fire TV EditionTV purchased in November. Less than 60 days of use the remote no longer works. Can I get a replacement remote?

Asked 4 years ago by 2020KIm.

• A:Answer You can purchase the replacement remote model NS-RCFNA-21

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan you take the bottoms off?

Asked 4 years ago by jessi2606.

• A:Answer Yes, they are not attached when you purchase it new. You have to attach the feet.

  Answered 4 years ago by JulesVerified Purchase

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Q: QuestionI can't get this tv to allow mirror imaging from my phone? How do I set this up? I have a Samsung galaxy s8plus.

Asked 4 years ago by trucktv.

• A:Answer This TV does not support screen mirroring. Try to connect a Chromecast device to one of the HDMI inputs on the TV.

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionDo I need a hd antenna for the insignia fire tv if I want to watch live free television? Also. Can I install additional apps on the tv that aren’t already there?

Asked 4 years ago by Deetow.

• A:Answer Antenna works great on mine..

  Answered 4 years ago by MaleseattleVerified Purchase

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Q: QuestionCan this TV be wall mounted? There do not appear to be any mounting holes on the back.

Asked 4 years ago by Russ.

• A:Answer Hi Russ, Yes, all our TV models can be wall mounted, please refer to your TV's quick setup guide so you can learn more about the mounting holes and the VESA pattern on the back of this set. Adolfo M. - Insignia Support

  Answered 4 years ago by InsigniaCustomerSupport

  
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