Questions & Answers

Name: Insignia™ - 24" Top Control Built-In Dishwasher - Black Stainless Steel
Brand: Insignia™
SKU: 5848816
Price: 349.99 USD
Rating: 3.7 (88 reviews)

Insignia™ - 24" Top Control Built-In Dishwasher - Black Stainless Steel

Model:: NS-DWR2BS8; |
SKU:: 5848816

User rating, 3.7 out of 5 stars with 88 reviews.

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QuestionHow on earth do I reset an error code ?? I have an E9 code that I cannot reset, and I now have to wait 4 hours for a tech to show up and "fix" it. There MUST be an easier way.
Asked 7 years ago by BRANDI.
- Answer The E9 code typically develops due to water coming in contact with the top control panel. This happened less when I started using the liquid jet dry to aid in dish drying. If the code comes on it will sometimes correct on it's own as you keep the door closed. If that does not correct it then the sure fire way to reset it is to turn the dishwasher circuit breaker off and back on. Now if you are pluged in instead of hard wired you might just be able to unplug the dishwasher and plug it back in. Hope that helps.
  Answered 7 years ago by DishwasherDon
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QuestionHow do I clear error E9. I tried holding down the clear button for 3 sec. this does not work. I also tried pressing other buttons does not work.
Asked 7 years ago by Jar1.
- Answer Not sure what caused it but mine just did the same. I reset power to it and it cleared and is running. I had to reset power at the breaker.
  Answered 7 years ago by spidyweb
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QuestionThinking of buying this one. How is the sound and any serious issues with it?
Asked 7 years ago by Cardsfan.
This question was asked about the related product: Insignia™ - 24" Top Control Built-In Dishwasher - White
- Answer Do not buy this dishwasher! It is a new product that, judging by the unit we have, is of poor quality. Our unit is 2 months old and does not drain. However, because it's so new the repair parts are not available until September. Best Buy has done nothing to correct this to-date (have yet to receive a return call from a manager, supervisor, or hear from anyone in "customer service") and we have been without a working dishwasher for almost a month. I will never buy an appliance from Best Buy again.
  Answered 7 years ago by Cc2018
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QuestionI can't turn off the control panel. Ran my first wash just fine, but the control panel won't stop blinking. Hitting the Start/Cancel button doesn't work. I just want to turn in off. And $29.99 install kit hose was too short.
Asked 7 years ago by pdymjewel.
- Answer It’s always on. We close the door and the control panel is under the counter and you don’t see the light. It’s ready for another load. Just load it, press start and close.
  Answered 7 years ago by Randy
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QuestionI would like to turn off the LED screen. I have 2 straight lines on the screen that are always on.
Asked 6 years ago by Mel.
- Answer The good news... You have 2 straight lines on the screen. The bad news... You can't turn them off. 2 lines means that the system is "off". However, the Touch Pad on the top strip of the door is very sensitive and you'll find that you'll have other codes flashing all the time, if you accidentally touch the strip while opening/closing the door. It's very annoying, to say the least!
  Answered 6 years ago by Albo
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QuestionWe just bought this dishwasher, my problem is that the dishes will not dry. Ive used it 3 times so far and the inside of the machine stays wet, the door and all the dishes have condensation on them.Using normal wash and heat dry with jet dry . HELP !!
Asked 7 years ago by TEAMMARINO.
- Answer I had the same problem. I added Jet dry and now my dishes, glasses and silverware are dry and extremely clean with every wash. The Jet Dry made all the difference.
  Answered 7 years ago by CoachKE
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Questionis the front of this dishwasher "finished"? I.e does it require a kitchen panel to go on the front or just the plinth or neither? can you switch off the led lights if desired? does it dry the dishes well?
Asked 7 years ago by daniel.
This question was asked about the related product: Insignia™ - 24" Top Control Built-In Dishwasher - White
- Answer Yes,the front of the dishwasher is finished. As for the led lights -there is an issue with the E9 warning light that comes on intermittently at random. The E9 light is malfunctioning and will not go off and the only way I can get the dishwasher to start when this happens is to throw the breaker switch. The Geek Tech has been diligently working to fix this, but the problem is in trying to get a replacement part from INSIGNIA. Apparently the part has been on back order for quite some time. Again, the replacement part was supposed to arrive this week and has not. Seems like INSIGNIA could do better. To answer your question about drying - it dries fine except for plastic. But the problem with the led is a major pain!!!!!
  Answered 7 years ago by Linnie
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QuestionIt says the installation kit is included. But then the web site says I need to purchase the kit for $29.99. Can anyone confirm that this unit comes with a kit? (Hot Water Hose and Electric Cord and so on)
Asked 7 years ago by Mateo.
- Answer It does not. Additional comments - washer cleans great and runs quiet, but the controls are unnecessarily cumbersome, to the point of me considering returning it, but the 2 week window has already expired. I leaned my leg against the buttons (on top of door, so sticking into room when open) and froze the dishwasher because buttons had been pushed for too long. I have to reset the circuit breaker because my leg was against the door. It is also confusing to determine when it is running or not if you open it mid cycle. Good dishwasher, just would suggest Insignia do better on the controls.
  Answered 7 years ago by to27
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QuestionWas running a load, our breaker got flipped, I opened it there was water in the bottom, I started another cycle and partway through received an E1 error. I flipped the breaker again, and started another cycle, the cycle finished but there is still water!
Asked 5 years ago by Sam.
- Answer Please check if the drain hose or filter are blocked; also check if the drain pump is working (there should be a hummm… sound, if it's working). If the issue persists, please visit insigniaproducts.com/contact-us for personalized assistance. David M. - Insignia Support
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionThe dishwasher is finished running for the first time but now it keeps beeping every 30 seconds or so. What can I do to stop the beeping?
Asked 4 years ago by Fiddle.
- Answer The unit keeps beeping if the door is open or if you do not press START when closing the door. If the issue persists, for product support, please visit https://www.insigniaproducts.com/email-us
  Answered 4 years ago by InsigniaCustomerSupport
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QuestionHow quiet is this dishwasher? I have a Bosch now and it is really quiet!
Asked 5 years ago by gzee.
- Answer We have downsized our living by half the square footage which means that all rooms are closer & more open. Our living room is fully open to the kitchen - since the dishwasher is so quiet we don't even know when it is running - great for study & TV time.
  Answered 5 years ago by Chucky
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QuestionI bought new dishwasher insignia NS-DWH1SS9 It stops in the middle shows 37 I don’t know that is it code or time left and stop working Pl try to help
Asked 4 years ago by Harry.
- Answer 37 is the remaining time. Please check whether the water inlet temperature is too low. If the heating temperature does not reach the set temperature value, it will be determined to continue heating, at this time the countdown will be suspended for a period of time. If the temperature is not reached by the time set point, the next step is continued.
  Answered 4 years ago by InsigniaCustomerSupport
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QuestionThe website says it has a hard food disposer, but it has a filter... Does it really have a hard food disposer?
Asked 7 years ago by Unctrublu1.
- Answer It does not I have confirmed. It is an error. It has a filter.
  Answered 7 years ago by Joed
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QuestionMy cut-out gives me 34" from sub-floor to counter top. With vinyl tile/underlay, the space will be about 33.75". Dishwasher specs quote height at 33.7". Do I have enough room or will I need to mount directly to subfloor?
Asked 7 years ago by Weedmaster1.
- Answer This model requires a 34'' in cutout.
  Answered 7 years ago by CommunityAnswer
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QuestionI installed Insignia as instructed. I’m getting E1 error code immediately. I can see the water source is not kinked and I can see that the dishwasher fills and drains the basin multiple times.
Asked 7 months ago by Anonymous.
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QuestionI installed this less than a month ago. Everything seems to be working except after it runs the clean light does not come on. The first time I left for well over 24 hours just to verify. Light will not turn on. All other lights work properly. How do I fix
Asked 9 months ago by Anonymous.
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QuestionIs it normal that when the dishwasher is working I have no lights open. It is all blank, but if I open the door the lights on the control panel are open
Asked 11 months ago by lacjm.
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QuestionDoes the control panel have a protective plastic sheet on it
Asked 1 year ago by Anonymous.
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QuestionWhere can I get a lower door gasket that fits my NS-DWR2SS8 Dishwasher? And are there instructions on how to replace it?
Asked 2 years ago by Bill2020.
- Answer Hi Bill2020, please feel free to call ENCOMPASS https://encompass.com/ 1-800-432-8542 for the door gasket part of your dishwasher. Mariepel C.| Insignia Products https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
  Answered 2 years ago by InsigniaCustomerSupport
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QuestionWhen I run the dishwasher the pause light starts blinking mid cycle. Is this normal?
Asked 2 years ago by Carmine.
- Answer Hi Hi Carmine, Flashing of the pause light while dishwasher is running indicates that the cycle or start-up was interrupted. This can happen if the door is opened during the cycle or power has been interrupted. Push the door firmly closed within 3 seconds of pressing Start/Resume. For more product details, please visit https://www.insigniaproducts.com/ or contact us at 1-877-467-4289 for further assistance. Insignia Support Lea https://www.insigniaproducts.com/
  Answered 2 years ago by InsigniaCustomerSupport
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Showing 1-20 of 80 questions

Questions & Answers

Insignia™ - 24" Top Control Built-In Dishwasher - Black Stainless Steel

Q: QuestionHow on earth do I reset an error code ?? I have an E9 code that I cannot reset, and I now have to wait 4 hours for a tech to show up and "fix" it. There MUST be an easier way.

Q: QuestionHow do I clear error E9. I tried holding down the clear button for 3 sec. this does not work. I also tried pressing other buttons does not work.

Q: QuestionThinking of buying this one. How is the sound and any serious issues with it?

Q: QuestionI can't turn off the control panel. Ran my first wash just fine, but the control panel won't stop blinking. Hitting the Start/Cancel button doesn't work. I just want to turn in off. And $29.99 install kit hose was too short.

Q: QuestionI would like to turn off the LED screen. I have 2 straight lines on the screen that are always on.

Q: QuestionWe just bought this dishwasher, my problem is that the dishes will not dry. Ive used it 3 times so far and the inside of the machine stays wet, the door and all the dishes have condensation on them.Using normal wash and heat dry with jet dry . HELP !!

Q: Questionis the front of this dishwasher "finished"? I.e does it require a kitchen panel to go on the front or just the plinth or neither? can you switch off the led lights if desired? does it dry the dishes well?

Q: QuestionIt says the installation kit is included. But then the web site says I need to purchase the kit for $29.99. Can anyone confirm that this unit comes with a kit? (Hot Water Hose and Electric Cord and so on)

Q: QuestionWas running a load, our breaker got flipped, I opened it there was water in the bottom, I started another cycle and partway through received an E1 error. I flipped the breaker again, and started another cycle, the cycle finished but there is still water!

Q: QuestionThe dishwasher is finished running for the first time but now it keeps beeping every 30 seconds or so. What can I do to stop the beeping?

Q: QuestionHow quiet is this dishwasher? I have a Bosch now and it is really quiet!

Q: QuestionI bought new dishwasher insignia NS-DWH1SS9 It stops in the middle shows 37 I don’t know that is it code or time left and stop working Pl try to help

Q: QuestionThe website says it has a hard food disposer, but it has a filter... Does it really have a hard food disposer?

Q: QuestionMy cut-out gives me 34" from sub-floor to counter top. With vinyl tile/underlay, the space will be about 33.75". Dishwasher specs quote height at 33.7". Do I have enough room or will I need to mount directly to subfloor?

Q: QuestionI installed Insignia as instructed. I’m getting E1 error code immediately. I can see the water source is not kinked and I can see that the dishwasher fills and drains the basin multiple times.

Q: QuestionI installed this less than a month ago. Everything seems to be working except after it runs the clean light does not come on. The first time I left for well over 24 hours just to verify. Light will not turn on. All other lights work properly. How do I fix

Q: QuestionIs it normal that when the dishwasher is working I have no lights open. It is all blank, but if I open the door the lights on the control panel are open

Q: QuestionDoes the control panel have a protective plastic sheet on it

Q: QuestionWhere can I get a lower door gasket that fits my NS-DWR2SS8 Dishwasher? And are there instructions on how to replace it?

Q: QuestionWhen I run the dishwasher the pause light starts blinking mid cycle. Is this normal?

QuestionHow on earth do I reset an error code ?? I have an E9 code that I cannot reset, and I now have to wait 4 hours for a tech to show up and "fix" it. There MUST be an easier way.

QuestionHow do I clear error E9. I tried holding down the clear button for 3 sec. this does not work. I also tried pressing other buttons does not work.

QuestionThinking of buying this one. How is the sound and any serious issues with it?

QuestionI can't turn off the control panel. Ran my first wash just fine, but the control panel won't stop blinking. Hitting the Start/Cancel button doesn't work. I just want to turn in off. And $29.99 install kit hose was too short.

QuestionI would like to turn off the LED screen. I have 2 straight lines on the screen that are always on.

QuestionWe just bought this dishwasher, my problem is that the dishes will not dry. Ive used it 3 times so far and the inside of the machine stays wet, the door and all the dishes have condensation on them.Using normal wash and heat dry with jet dry . HELP !!

Questionis the front of this dishwasher "finished"? I.e does it require a kitchen panel to go on the front or just the plinth or neither? can you switch off the led lights if desired? does it dry the dishes well?

QuestionIt says the installation kit is included. But then the web site says I need to purchase the kit for $29.99. Can anyone confirm that this unit comes with a kit? (Hot Water Hose and Electric Cord and so on)

QuestionWas running a load, our breaker got flipped, I opened it there was water in the bottom, I started another cycle and partway through received an E1 error. I flipped the breaker again, and started another cycle, the cycle finished but there is still water!

QuestionThe dishwasher is finished running for the first time but now it keeps beeping every 30 seconds or so. What can I do to stop the beeping?

QuestionHow quiet is this dishwasher? I have a Bosch now and it is really quiet!

QuestionI bought new dishwasher insignia NS-DWH1SS9 It stops in the middle shows 37 I don’t know that is it code or time left and stop working Pl try to help

QuestionThe website says it has a hard food disposer, but it has a filter... Does it really have a hard food disposer?

QuestionMy cut-out gives me 34" from sub-floor to counter top. With vinyl tile/underlay, the space will be about 33.75". Dishwasher specs quote height at 33.7". Do I have enough room or will I need to mount directly to subfloor?

QuestionI installed Insignia as instructed. I’m getting E1 error code immediately. I can see the water source is not kinked and I can see that the dishwasher fills and drains the basin multiple times.

QuestionI installed this less than a month ago. Everything seems to be working except after it runs the clean light does not come on. The first time I left for well over 24 hours just to verify. Light will not turn on. All other lights work properly. How do I fix

QuestionIs it normal that when the dishwasher is working I have no lights open. It is all blank, but if I open the door the lights on the control panel are open

QuestionDoes the control panel have a protective plastic sheet on it

QuestionWhere can I get a lower door gasket that fits my NS-DWR2SS8 Dishwasher? And are there instructions on how to replace it?

QuestionWhen I run the dishwasher the pause light starts blinking mid cycle. Is this normal?