A:AnswerThere is a nut on the bottom of the R/S door. You can raise the door by turning it clockwise. I found lifting the door slightly made it easier to get a tool in there.
A:AnswerHi jakesummer,
The water filter does not properly seat with the resulting leakage. To get it to work try unscrewing the filter a quarter turn or so but this is not a secure fit.
Renee,
Insignia Support