Questions & Answers

Q: QuestionDoes this wine cooler have adjustable shelves?

• A:Answer Yes, it has 5 removable chrome-plated shelves that can be adjusted to accommodate different bottle sizes.

Q: QuestionHow do you control the temperature settings on this wine cooler?

• A:Answer This wine cooler has touch controls with an LED display for easy temperature adjustments.

Q: QuestionWhat is the capacity of this wine cooler?

• A:Answer This wine cooler has a capacity of 3.2 cubic feet, which can store up to 29 bottles.

Q: QuestionDoes this wine cooler have an automatic defrost feature?

• A:Answer Yes, it has an auto defrost feature that prevents frost buildup.

Q: QuestionWhat is the temperature range of this wine cooler?

• A:Answer It can maintain a temperature between 41–64° F (5–18° C).

Q: QuestionMy cooler is beeping showing E4. When I unplug it and turn it back on the right temperature shows but after about a minute or so it starts beeping again

Asked 1 year ago by Coop.

• A:Answer I came here to see if anyone else had the same issue as us. We purchased this cooler in 2022 and it will not stop beeping no matter how many times we unplug it and replug it again.. or adjust temperature. Hopefully someone has an answer for this soon.

  Answered 1 year ago by Anonymous

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Q: QuestionI am so excited! I just got my cooler! How do I switch from Celsius to Fahrenheit?

Asked 2 years ago by Faith.

• A:Answer Hi Faith, Press and hold both buttons at the same time for three seconds to switch between Fahrenheit and Celsius. Insignia Product Marites www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 2 years ago by InsigniaCustomerSupport

  
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Q: QuestionI'm concerned with the humidity level of this cooler. The labels on my wine bottles are getting ruined. I've used for 2 months. Here's my specifics, anyone else experience similar? cooler temp set to 58F actual 61F humidity in cooler 84percent house 49

Asked 2 years ago by Humidity.

• A:Answer Hi Humidity, 1. The temperature range shoul be 34°–50° F (1°–10° C). 2. Press and hold the temperature up and down buttons at the same time for three seconds to switch between Fahrenheit and Celsius. Notes: • A large number of beverages lowers the cooling efficiency of your cooler. • When you put several beverages in your cooler at one time, the temperature in your cooler may rise temporarily. • Adjust the thermostat setting by one increment at a time. Allow several hours for the temperature to stabilize between adjustments. • The screen display always shows the set temperature. When adjusting the temperature, the temperature display blinks to indicate that the temperature is being adjusted. Insignia Product Marites www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 2 years ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this cooler have a light inside?

Asked 2 years ago by jumbojimmy.

• A:Answer Yes, the light button is next to the temperature adjustment buttons.

  Answered 2 years ago by ArtieVerified Purchase

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Q: QuestionDoes this have a handle? If not, how does it open?

Asked 1 year ago by Tricia.

• A:Answer Hi Tricia! Thank you for inquiring about our Insignia™ - 29-Bottle Wine Cooler with ENERGY STAR Certification. It has a recessed pull handle on the side to open. Please let us know if you need further assistance. Have a nice day! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionWhen opening the door, is the width wider? It says 18 1/2” wide & that is the exactly the width of our opening.

Asked 2 years ago by Nano.

• A:Answer The door when opening and opened remains within the outer frame of the unit

  Answered 2 years ago by NPDunnellonVerified Purchase

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Q: QuestionCan I build this wine cooler into a kitchen island? Are there ventilation requirements that prevent it from being encapsulated?

Asked 3 years ago by Anonymous.

• A:Answer The information provided suggests it to be free standing only. With 4 inches clearance between the back and a wall.

  Answered 2 years ago by SteveAZVerified Purchase

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Q: QuestionWhat temperature range can be used?

Asked 1 month ago by Angel.

• A:Answer I use 63 degrees. Maximum setting is 64 degrees.

  Answered 6 days ago by JoeSVerified Purchase

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Q: QuestionMy wine cooler is beeping & won’t stop, I unplugged it and it still does it. It doesn’t seem like it’s cooling like it should!! It’s only about 2 years ago!!

Asked 2 months ago by Anonymous.

Q: QuestionDoes this item qualify for undercounter

Asked 3 months ago by Undercounter.

• A:Answer No it does not. It states in the directions that it cannot be used that way because it needs 4” of open space on all sides of the unit.

  Answered 1 month ago by user860403Verified Purchase

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Q: QuestionDoes the manufacturer require that you pay the cost of shipping if you have a warranty claim? Has anyone dealt with a warranty issue for their wine fridge & was it handled easily & appropriately?

Asked 3 months ago by Bossmom.

Q: QuestionThe product specifications indicate the lowest temperature to be 41 degrees. An answer by Insignia to a question about high humidity indicates the temperature should be between 34 to 50 degrees. What is the lowest temperature in practice?

Asked 4 months ago by Scott.

Q: QuestionWhat is the package dimensions?

Asked 4 months ago by Gary.

• A:Answer For the Insignia™ 29-Bottle Wine Cooler (Model: NS-WC29SS3), the product dimensions are approximately 33 5/16 inches (height) x 18 1/2 inches (width) x 17 15/16 inches (depth). The weight is around 56.2 pounds. While the exact packaging dimensions aren't always explicitly listed, the box will be slightly larger than these product dimensions to accommodate protective materials. You can expect it to be a few inches more in each direction. If you require precise shipping box dimensions for specific transport needs, we recommend contacting Best Buy directly or checking the product listing on their website for detailed shipping information. - Mae | Insignia Support

  Answered 4 months ago by InsigniaCustomerSupport

  
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Q: QuestionCan you purchase flat rack shelves to go in this? If so, where?

Asked 5 months ago by Shelves.

• A:Answer I would caution you against solid shelving because it will negatively impact the airflow inside the unit shortening its life span

  Answered 1 month ago by user860403Verified Purchase

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