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There is no one that can repair this chair. I am on my fourth one. The compression pump has gone bad in everyone. It has a year warranty so I just keep making them give me new chairs. We had to go into store. No one could help over phone.
Sorry, there was a problem. Please try again later.Best Buy is still doing the same ripoff— I bought mine on 1/27 and it never worked. “Total care” is just another ripoff- strongly suggest you get your money back the best you can. good luck
Sorry, there was a problem. Please try again later.I have the same issue. I chat with Bestbuy, they asked me to call the nearest Bestbuy store, the store said that they don't do in-home check, so they told me to call 1-800, then they said that I should call Insignia. I called Insignia and they asked if I called Bestbuy lol However, the guy from Insigna said that someone will email me the instructions about how to get my chair repair. I have not seen the email yet, hopefully soon.
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