“The air on my insignia massage chair has stopped working. This is the second time. We got a new chair last time because it was still under warranty. Is this just a common thing with these chairs or what? Highly disappointed.”
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1-8 of 8 Answers
It must be. I've had mine just over a year (a month outside warranty, go figure...) and the air has stopped working. I called Insignia and they opened "case", but no one is calling me back. So, they make products that last just outside warranty???
Sorry, there was a problem. Please try again later.Wire from pump to board connector needs resoldered ,also I noticed wire was crimped in assembly
Sorry, there was a problem. Please try again later.I soldered connectors on board from Powe to pump. PROBLEM SOLVED!
Sorry, there was a problem. Please try again later.I experienced the same thing. Best Buy refers me to Insignia, and Insignia refers me to Best Buy. Insignia does not stand by their product or provide real assistance once it is out of the year warranty--other than telling you to unplug it and plug it back in, and figure it out on your own because it is out of warranty.
Sorry, there was a problem. Please try again later.My chair is still under 2 months old, hopefully it doesn't happen to mine. I do have 24 month warranty just incase.
Sorry, there was a problem. Please try again later.I guess it is, I had mine for a week before the air compression stopped working. Luckily I was within the return window and I got my money back.
Sorry, there was a problem. Please try again later.Apparently so..the air has gone out on mine as well, and finding a technician outside of the warranty is almost impossible.. at least in my experience.
Sorry, there was a problem. Please try again later.Yes I got the first chair replaced in first few months and now again on the replaced one it has gone out. I tried taking power of controller out and all things to reset. But not able to. Not sure why these manufacturers and designers mess up such things without testing and make online in the edge. Not enjoying the product fully. And do not recall. Terrible.
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