A:AnswerWhen I went online to start the return/exchange process it said the only option was to return to the store. I think they should offer in home service since that's how it was delivered.
A:AnswerYes, the arms are massaged using air pressure. The air bags are separated into two zones, the legs and upper body. The upper body is arms and shoulders. You can turn off one or both zones. There are also 3 levels of pressure.
A:AnswerThere is no one that can repair this chair. I am on my fourth one. The compression pump has gone bad in everyone. It has a year warranty so I just keep making them give me new chairs. We had to go into store. No one could help over phone.
A:AnswerNo— it’s a genuine ripoff. I paid the extra $200 for “Total Tech” (what a laugh) but Best Buy refuses to do anything with this junk they sold me. Just throw away your money at the local dump
A:AnswerIf the remote breaks there is no replacement remote available. The part number for the remote should be P-310100646-8... NO LONGER AVAILABLE. Good luck if you're outside the warranty like I am.
A:AnswerIf the remote breaks there is no replacement remote available. The part number for the remote should be P-310100646-8... NO LONGER AVAILABLE. Good luck if you're outside the warranty like I am. RUN AWAY.
