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Hi, There are some factors why your refrigerator sound is loud which is unusual. You may want to check if it is level on the ground. However, if the issue remains the same even after following the possible cause and solution in the product manual then, you may contact us at (877) 467-4289 so we can further assist you. Insignia Support https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
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