A:AnswerThis is totally a bad purchase. I bought the same one 11/25/2022 and now I need to get someone to go pick it up. Unfortunately, I can't afford to pay to get it picked up and delivered by other people. I tried to get help with this at BestBuy, but they will not help. I suggest you call and talk to customer service. They should be able to help you if your purchase date has not expired. I am sorry
A:AnswerNo. But possibly check and see if the freezer was plugged in and on a circuit that has a GFI and reset . If you’re not sure, plug it in a totally different area and check to see if that plug is working
A:AnswerIf you put this in your garage make sure it is NOT plugged into a GFCI protected circuit. Code makes most of the wall outlets GFCI, but the garage door opener outlet on the ceiling is often not GFCI. You will spend a lot more money keeping the freezer cold if it is out in the garage than in the house. I doubt this is outdoor rated, but check with the manufacturer.
A:AnswerI’m sorry that you’re having problems. I just got mine and been plugged in for 24 hours. Instruction manual said don’t place on carpet. Maybe yours not getting enough air ventilation. Good luck. I wish you the best to find answer.