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Are you filling it to the appropriate level? Are you using liquid or powder? Push draw in gently to avoid spilling.
Sorry, there was a problem. Please try again later.Thank you for your inquiry! If your fabric softener runs out into the machine as soon as you shut the drawer on your Insignia™ 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer, it could be due to a clogged dispenser, incorrect installation, high water pressure, or an uneven washer. To address this, try cleaning the dispenser thoroughly with warm water and a soft brush, ensure the drawer is correctly installed and fully closed, check that your water pressure is within the recommended range, and make sure your washer is level. If these steps don't resolve the issue, consulting the user manual or contacting customer support for further assistance might be necessary. Keith | Insignia Support
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