“When I start the machine, I’m doesn’t fill first, it starts to rotate to wash. I have to power off, then start again. Am I doing this wrong?”
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It auto fills. It's figuring the size of the load
Sorry, there was a problem. Please try again later.Hi RachP! Thank you so much for purchasing our Insignia™ - 3.7 Cu. Ft. High Efficiency 12-Cycle Top-Loading Washer. I know you are confused why your washer is spinning automatically without loads/laundry. These are the following reason why your washer is malfunctioning: Overload Machine/ Uneven Load, that triggers the safety sensors that prevent spinning, or the Automatic Sensing Function is defective. For further assistance you can reach the Insignia Customer Hotline at 1-877-467-4289. |Angelica| Insignia Support| https://www.bestbuy.com/site/insignia-3-7-cu-ft-high-efficiency-12-cycle-top-loading-washer-white/6420141.p?skuId=6420141
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