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  • Questionwhere is main info sticker /label on Insignia bottom freezer refrigerator ?

    Asked by mike.

    • Answer Hello Mike, thank you for your question. The main information sticker/label for the Insignia 18.6 Cu. Ft. Bottom Freezer Refrigerator is typically located inside the refrigerator compartment, either on the inner wall or along the side panel near the crisper drawers. This label includes the model and serial number along with other product details. Poojitha | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionCan I get this in white

    Asked by Anonymous.

    • Answer Hello, thank you for the question. The Insignia 18.6 Cu. Ft. Bottom Freezer Refrigerator is currently offered only in stainless steel, and a white finish is not available for this model. If you’d like help finding a similar Insignia refrigerator in white, Best Buy can assist you directly at 1‑888‑237‑8289. Poojitha | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionCan handlers be put on the refrigerator?

    Asked by FRE.

    • Answer Hello, thank you for your question. The handles on this refrigerator are built into the doors and are not designed to be replaced or swapped for external add‑on handles. Sudeep | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionCan I get this in white

    Asked by Peggy.

    • Answer Hello Peggy! Thank you for your question. The Insignia 18.6 Cu. Ft. Bottom Freezer Refrigerator is available only in a Stainless Steel finish. However, Insignia does offer several other refrigerator models in white. For personalized recommendations, you can connect with a Best Buy at 1-888-237-8289, who can help you find the best white model for your needs. Darshan | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionDoes this include a free warranty?

    Asked by Warranty.

    • Answer Dear Customer, thank you for your question. Yes, the Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator (Model NS‑RBM18SS0) includes a free, standard 1‑year limited manufacturer’s warranty starting from the date of purchase. Rafay | Insignia Products

      Answered by InsigniaCustomerSupport

  • QuestionDoes it come in white

    Asked by Kotqjhzd57961982tbc2pigsm.

    • Answer Hello! Thank you for your question. This Insignia 18.6 Cu. Ft. Bottom Freezer Refrigerator is available only in a stainless steel finish. At this time, Insignia doesn’t offer this model in white. Darshan | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionIs this refrigerator NSF certified

    Asked by Viloet.

  • QuestionWill they haul away the old refrigerator?

    Asked by Haulaway.

    • Answer Hello, thank you for your question, Best Buy does offer haul‑away service for an old refrigerator, and the customer can have their existing unit removed when the new Insignia 18.6 Cu. Ft. Bottom Freezer Refrigerator is delivered. If you want to know more about fees, scheduling, or eligibility, you can contact Best Buy directly at 1‑888‑237‑8289 for assistance. Sudeep | Insignia.

      Answered by InsigniaCustomerSupport

  • QuestionWhere are Insignia refrigerators made?

    Asked by Anonymous.

  • QuestionAre the temperature setting separate for the refrigerator and freezer sections?

    Asked by Chase.

    • Answer Hello Chase! Thank you for your question. The Insignia 18.6 Cu. Ft. Bottom Freezer Refrigerator features separate temperature controls, with dedicated Fridge and Freezer buttons located right on the control panel. This lets you manage each section independently for the best cooling performance. Darshan | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionHow cold does the freezer get and remain in this model?

    Asked by Anne.

    • Answer Hi, Thanks for your question. The freezer in this model can reach and maintain temperatures as low as –8°F (–22°C), which is ideal for keeping food fully frozen and properly preserved. Allen | Insignia Products

      Answered by InsigniaCustomerSupport

  • QuestionWhat is the depth with the doors removed

    Asked by BAM.

    • Answer Hello, thank you for your question. The Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator (Model NS‑RBM18SS0) has a depth of 27 7/8 inches with the doors removed, based on the listed Depth Without Door specification. If you have any other questions, feel free to reach out to us at 1-888-467-4289. Sudeep | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionIs there a drip tray or anything that is not obvious that I should clean? I do not have an ice maker. The fridge really smells even though it is clean.

    Asked by Fridger.

    • Answer Hello Fridger, and thank you for the question. Yes, this model does have a drain tray on the back of the refrigerator near the compressor. It collects water from the automatic defrost system, and if it gets dirty, it can cause odors. Giving that tray a quick clean often helps. If the smell continues, please contact us at 877‑467‑4289 or email insigniasupport@bestbuy.com. Sidhartha | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionI RECENTLY BOUGHT A SMALL INSIGNIA REFRIGERATOR IN A RETRO COLOR IS THE 18.6 CUBIIC MODEL AVAIABLE IN THAT COLOR

    Asked by FREDDY.

    • Answer Hi Freddy! Thank you for your question. The 18.6 cu. ft. Insignia Bottom Freezer Refrigerator is currently available only in Stainless Steel and does not come in the retro colors offered on some of our smaller refrigerator models. At this time, the retro finish is not available for the 18.6 cu. ft. size. Thank you for reaching out. Poojitha | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionIs this black

    Asked by S.

    • Answer Hello, thank you for your question. The Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator with ENERGY STAR Certification is stainless steel, not black. Adam | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionIs this unit garage ready

    Asked by Indy.

    • Answer Hello Indy, Thank you for your question. This unit is not rated for garage use. It is designed for controlled indoor environments and may not perform reliably in areas subject to extreme temperatures or humidity fluctuations. Andres | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionDoes this model come in black?

    Asked by Anonymous.

    • Answer Hello, thank you for your question. The Insignia™ 18.6 Cu. Ft. Bottom Freezer Refrigerator with ENERGY STAR Certification is available only in stainless steel. This model does not come in black. Adam | Insignia

      Answered by InsigniaCustomerSupport

  • QuestionI bought the ice machine but I do not know how to install it

    Asked by Anonymous.

    • Answer Hello, thank you for contacting us. We understand you’re looking for assistance with installing the ice maker for your Insignia 18.6 Cu. Ft. Bottom Freezer Refrigerator. To ensure the installation is performed correctly and to provide you with the specific technical guidance required for this model, please redirect your inquiry to insigniasupport@bestbuy.com or contact our dedicated support team at 1‑877‑467‑4289 for further assistance. Narendra | Insignia

      Answered by InsigniaCustomerSupport