“Had the unit less than a week. It keeps cycling on and off. The compressor will be on for about 5-10 minutes, then turn off, and turn on again in a few minutes. This is all happening before it even reaches the desired temp. Is this normal or faulty?”
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Hi Tierra, thank you for your question and for choosing the Insignia™ 300 Sq. Ft. Portable Air Conditioner. We understand how concerning it can be when a new unit doesn’t seem to be working as expected. While it’s normal for portable air conditioners to cycle on and off to maintain temperature and prevent overcooling, the behavior you're describing—cycling before reaching the set temperature—may indicate a potential issue with the unit or its settings. To ensure everything is functioning properly, we recommend reaching out to Insignia Support for further troubleshooting or to determine if a replacement is needed. You can contact them directly at 877-467-4289. We appreciate your patience and hope this gets resolved quickly! — Shiela | Insignia Support
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