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Hi Insignia Customer! It's unfortunate to hear about the situation on your Insignia™ - 350 Sq. Ft. Portable Air Conditioner. Please try to unplug the device and wait for 1 minute before plugging it back into the socket. If the problem persists, it is most likely that there is a problem with the compressor or coils of the unit. It is recommended to have this checked by a technician for proper diagnosis and repair. If the item is still under warranty, please contact our Insignia Support via phone: 877-467-4289 or email: [email protected]. I hope this helps. Have a nice day! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
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