“The unit works as a fan but is not blowing cool air. The hose is not obstructed, the window is sealed, and the filter is clean. Is there anything else to try other than calling someone to replace the refrigerant?”
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Hi Insignia Customer! It's unfortunate to hear about the situation on your Insignia™ - 350 Sq. Ft. Portable Air Conditioner. Please try to unplug the device and wait for 1 minute before plugging it back into the socket. If the problem persists, it is most likely that there is a problem with the compressor or coils of the unit. It is recommended to have this checked by a technician for proper diagnosis and repair. If the item is still under warranty, please contact our Insignia Support via phone: 877-467-4289 or email: Insignia@BestBuy.com. I hope this helps. Have a nice day! - James | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
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