“After using our AC unit for the first time, it’s already leaking. We are using the cool mode and not the dehumidifier feature. We only used it overnight so it’s a bit impossible that the reservoir is full. What are we doing wrong?”
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Are you certain the drain plug is screwed in all the way?
Sorry, there was a problem. Please try again later.A loose drain cap or plug won't hold water in, and will start to leak out water from your unit as it cannot sufficiently keep your AC unit water tight. Check your drain cap for any drips, and tighten or fasten the plug as much as you can to keep it from leaking water out of your portable air conditioning units. Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
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