“My remote isn’t working. It turns on the tv but none of the other buttons are working”
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Mine did the same thing when I was setting up the TV luckily an update for the remote came up, and I followed the steps on the screen. Just make sure you keep the remote close to the tv. Also, I had to power the tv off & on using the remote twice before the the update for the remote I hope this helps you out.
Sorry, there was a problem. Please try again later.Hi! I am sorry to read that your remote is not working. Please try removing the batteries of the remote, pressing all the button twice and then put back the batteries. If this does not work, please contact us so we can continue with more troubleshooting steps. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
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