“I have these T.V.'s in a hotel and we just got linked over to fiber cable and these T.V.'s pick up the channels but when you got to watch them it shows that channel but no picture or sound comes through. We also have the 43" fire T.V. and they work fine”
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I would check with the service provider who went from cable to optic cable. There's no reason for them (the TVs) not to work going from cable to optic cable.
Sorry, there was a problem. Please try again later.For Insignia | Fire TV Edition television product support please call 1-877-467-4289 available from 8am to 9pm CT daily David M. - Insignia Support
Sorry, there was a problem. Please try again later.With our tv, when the sound wasn't working, we clicked on the home button on the remote, then chose settings, then chose input, then chose HDMI. It would go immediately back to the program with sound. Hope that helps.
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