“I just got my chair and the legs aren't working. It looks like they are connected properly. Any suggestions? Also when it is reclining the chair makes a very loud click at a certain point. Does anyone have this happen?”
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Hi there! Thank you for reaching out. I recommend calling our Insignia Customer Service Line at 877-467-4289 for better diagnostics and troubleshooting to resolve your issue. I hope this helps, If you have further questions, feel free to reach out. - Carl | Insignia Support
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