Questions & Answers

Name: Insignia™ - 4.1 Cu. Ft. High Efficiency Top Load Washer - White
Brand: Insignia™
SKU: 5963916
Price: 449.99 USD
Availability: InStock
Rating: 4.3 (6051 reviews)

Insignia™ - 4.1 Cu. Ft. High Efficiency Top Load Washer - White

Model:: NS-TWM41WH8A; |
SKU:: 5963916

User rating, 4.3 out of 5 stars with 6051 reviews.

Highly rated by customers for:

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QuestionBrand new washer/dryer came with the house we bought. Mew hoses. The washer will not load hot water. Cold only. How can I fix that?
Asked 5 years ago by Sentoria.
- Answer The water supply hose connected to the hot faucet must be connected to the hot water supply intake. Select the Heavy Duty cycle and press Temp to select the Hot temperature. *The rinse water temperature is always cold.
  Answered 5 years ago by InsigniaCustomerSupport
  Answer this question
QuestionWhy can't I order a gear box for my washer? I've only had it 2 years & this will be the third part i have had to replace.
Asked 5 years ago by Anna.
- Answer Get a home warranty company that fixes or replaces your appliances and such.
  Answered 1 year ago by JayM
  Answer this question
QuestionWasher is in drain & spin mode & it keeps going back & forth from 22 minutes to 16 minutes & starting over but it never finishes? This is the worst washer I have ever had. Just 2 years old.
Asked 5 years ago by Anna.
- Answer I just buy mind and I love it. It all depends how you put your clothes and make sure to put extra water if is heavy.
  Answered 1 year ago by GloriaM
  Answer this question
QuestionI have a Insignia washer, it has been stuck on rinse for about 3 hours. How do I get to move to Spin?
Asked 5 years ago by Dede.
- Answer TRY PRESSING THE RELEASE BUTTON OPEN THE LID THEN CLOSE THE LID SEE IF THAT WORKS.
  Answered 1 year ago by MrLonnieS
  Answer this question
QuestionIve had the washer for 1 year, and it now doesnt turn on at all. There wasnt any issues prior. The switch on fuse box isnt tripped. There is power to outlet, washer wont tufn on at all??
Asked 5 years ago by Supersteve.
- Answer Possibly the motherboard failure. That's what happened to two we know about. It's very common with this brand/model apparently.
  Answered 11 months ago by CatherineL
  Answer this question
QuestionWhat is a E5 error code and what do i need to do to fix it.
Asked 5 years ago by Anonymous.
- Answer TRY PRESSING THE RELEASE BUTTON OPEN THE LID THE CLOSE THE LID SEE IF THAT WORKS.
  Answered 1 year ago by MrLonnieS
  Answer this question
QuestionDoes this washer come with water hoses ?
Asked 5 years ago by Hoses.
- Answer Yes
  Answered 5 years ago by Runner
  Answer this question
QuestionCan you wash a comforter easily in this size washer?
Asked 5 years ago by Samg.
- Answer Yes. I have a queen size comforter. Fits no issues.
  Answered 5 years ago by Jes67
  Answer this question
QuestionThe washer won't fill with water. Goes straight to wash
Asked 5 years ago by washer.
- Answer I HAD THE SAME PROBLEM BRAND NEW THEN IT STOPPED MY THOERY MAY FLUFF THEM OUT THEN CAME THE WATER AND THE CLOSE FELL INTO PLACE THROUGHT OUT THE WASH.
  Answered 1 year ago by MrLonnieS
  Answer this question
QuestionWhat are the height, width, and depth of this washer AS SHIPPED (i.e., shipping box w/pallet if applicable). Thank you.
Asked 5 years ago by NutDriver.
- Answer Not
  Answered 10 months ago by CarlosH
  Answer this question
QuestionIn temperature settings, what is the difference between "Cold" and "Tap Cold"? Also, for the "Hot" setting, does the washer itself heat up the incoming 'Hot' water (i.e., like a dishwasher does)? Thx!!
Asked 5 years ago by NutDriver.
- Answer No the clothes washer does not heat up the water for use, hence you have hot and cold lines coming into it.
  Answered 1 year ago by JayM
  Answer this question
QuestionWasher was delivered and installed by Best Buy. But after a couple of wash and selecting the cycle, soil level and chosen the temp to use Cold water but instead it use Hot water. Why? SK# 5963916
Asked 5 years ago by LG.
- Answer Your cold and hot water lines are switched
  Answered 1 year ago by Anonymous
  Answer this question
QuestionWhat is the width???
Asked 5 years ago by Anonymous.
- Answer Not sute
  Answered 1 year ago by WillieB
  Answer this question
QuestionWhat is length of deain hose that co.es with this washing machine?
Asked 5 years ago by catmscott.
- Answer The drain hose length is 4.4 ft (1.35m).
  Answered 5 years ago by InsigniaCustomerSupport
  Answer this question
Questionis this washer self leveling?
Asked 5 years ago by Anonymous.
- Answer Yes I think so, and so far this is one of the best washers I have ever owned.
  Answered 5 years ago by Wayne1102
  Answer this question
QuestionFIRST LOAD IN NEW INSIGMIA 4.1. CHOSE QUICK WASH, CLOSED THE LID, TOUCHED START AND WHEN I LOOKED IT WAS BACK TO NORMAL. WHY DIDN'T IT STAY ON QUICK WASH? TUB DIDN'T FILL UP WITH WATER DURING RINSE CYCLE.. IS THAT OK? THANK YOU
Asked 5 years ago by BUDDETTE.
- Answer This is normal behavior. If the unit is not working, please visit https://www.insigniaproducts.com/email-us
  Answered 5 years ago by InsigniaCustomerSupport
  Answer this question
Questionwhat does the manufacturer cover
Asked 5 years ago by mom89.
- Answer The easiest way to answer your question is to recommend that you open the overview section of the washing machine information and click on the user manual PDF. Then go to page 30 for the warranty specs..
  Answered 5 years ago by ChrisF
  Answer this question
QuestionWhy does the washer move all the clothes to one side before starting the wash cycle. The clothes are evenly distributed before I start it.
Asked 5 years ago by Kuips.
- Answer It is normal for the washer to move before it starts.
  Answered 5 years ago by InsigniaCustomerSupport
  Answer this question
QuestionHow do you adjust the levelling feet? I unlocked the nut but nothing moves or drops or unscrews....
Asked 5 years ago by GiordanoBruno.
- Answer it unscrews
  Answered 1 year ago by Coolman
  Answer this question
QuestionOur warranty expired and we have been having difficulty finding a repair company in montreal to give us an estimate. Do you know where I can find one or the telephone number. Thank you.
Asked 5 years ago by Saman.
- Answer Best Buy
  Answered 5 months ago by Chiqui89
  Answer this question

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Questions & Answers

Insignia™ - 4.1 Cu. Ft. High Efficiency Top Load Washer - White

Q: QuestionBrand new washer/dryer came with the house we bought. Mew hoses. The washer will not load hot water. Cold only. How can I fix that?

Q: QuestionWhy can't I order a gear box for my washer? I've only had it 2 years & this will be the third part i have had to replace.

Q: QuestionWasher is in drain & spin mode & it keeps going back & forth from 22 minutes to 16 minutes & starting over but it never finishes? This is the worst washer I have ever had. Just 2 years old.

Q: QuestionI have a Insignia washer, it has been stuck on rinse for about 3 hours. How do I get to move to Spin?

Q: QuestionIve had the washer for 1 year, and it now doesnt turn on at all. There wasnt any issues prior. The switch on fuse box isnt tripped. There is power to outlet, washer wont tufn on at all??

Q: QuestionWhat is a E5 error code and what do i need to do to fix it.

Q: QuestionDoes this washer come with water hoses ?

Q: QuestionCan you wash a comforter easily in this size washer?

Q: QuestionThe washer won't fill with water. Goes straight to wash

Q: QuestionWhat are the height, width, and depth of this washer AS SHIPPED (i.e., shipping box w/pallet if applicable). Thank you.

Q: QuestionIn temperature settings, what is the difference between "Cold" and "Tap Cold"? Also, for the "Hot" setting, does the washer itself heat up the incoming 'Hot' water (i.e., like a dishwasher does)? Thx!!

Q: QuestionWasher was delivered and installed by Best Buy. But after a couple of wash and selecting the cycle, soil level and chosen the temp to use Cold water but instead it use Hot water. Why? SK# 5963916

Q: QuestionWhat is the width???

Q: QuestionWhat is length of deain hose that co.es with this washing machine?

Q: Questionis this washer self leveling?

Q: QuestionFIRST LOAD IN NEW INSIGMIA 4.1. CHOSE QUICK WASH, CLOSED THE LID, TOUCHED START AND WHEN I LOOKED IT WAS BACK TO NORMAL. WHY DIDN'T IT STAY ON QUICK WASH? TUB DIDN'T FILL UP WITH WATER DURING RINSE CYCLE.. IS THAT OK? THANK YOU

Q: Questionwhat does the manufacturer cover

Q: QuestionWhy does the washer move all the clothes to one side before starting the wash cycle. The clothes are evenly distributed before I start it.

Q: QuestionHow do you adjust the levelling feet? I unlocked the nut but nothing moves or drops or unscrews....

Q: QuestionOur warranty expired and we have been having difficulty finding a repair company in montreal to give us an estimate. Do you know where I can find one or the telephone number. Thank you.

Best-selling top-loading washers

QuestionBrand new washer/dryer came with the house we bought. Mew hoses. The washer will not load hot water. Cold only. How can I fix that?

QuestionWhy can't I order a gear box for my washer? I've only had it 2 years & this will be the third part i have had to replace.

QuestionWasher is in drain & spin mode & it keeps going back & forth from 22 minutes to 16 minutes & starting over but it never finishes? This is the worst washer I have ever had. Just 2 years old.

QuestionI have a Insignia washer, it has been stuck on rinse for about 3 hours. How do I get to move to Spin?

QuestionIve had the washer for 1 year, and it now doesnt turn on at all. There wasnt any issues prior. The switch on fuse box isnt tripped. There is power to outlet, washer wont tufn on at all??

QuestionWhat is a E5 error code and what do i need to do to fix it.

QuestionDoes this washer come with water hoses ?

QuestionCan you wash a comforter easily in this size washer?

QuestionThe washer won't fill with water. Goes straight to wash

QuestionWhat are the height, width, and depth of this washer AS SHIPPED (i.e., shipping box w/pallet if applicable). Thank you.

QuestionIn temperature settings, what is the difference between "Cold" and "Tap Cold"? Also, for the "Hot" setting, does the washer itself heat up the incoming 'Hot' water (i.e., like a dishwasher does)? Thx!!

QuestionWasher was delivered and installed by Best Buy. But after a couple of wash and selecting the cycle, soil level and chosen the temp to use Cold water but instead it use Hot water. Why? SK# 5963916

QuestionWhat is the width???

QuestionWhat is length of deain hose that co.es with this washing machine?

Questionis this washer self leveling?

QuestionFIRST LOAD IN NEW INSIGMIA 4.1. CHOSE QUICK WASH, CLOSED THE LID, TOUCHED START AND WHEN I LOOKED IT WAS BACK TO NORMAL. WHY DIDN'T IT STAY ON QUICK WASH? TUB DIDN'T FILL UP WITH WATER DURING RINSE CYCLE.. IS THAT OK? THANK YOU

Questionwhat does the manufacturer cover

QuestionWhy does the washer move all the clothes to one side before starting the wash cycle. The clothes are evenly distributed before I start it.

QuestionHow do you adjust the levelling feet? I unlocked the nut but nothing moves or drops or unscrews....

QuestionOur warranty expired and we have been having difficulty finding a repair company in montreal to give us an estimate. Do you know where I can find one or the telephone number. Thank you.