A:AnswerI would not recommend you removing the drum. That should be done by a registered technician. You could possibly break something and then you are going to have big problems.
A:AnswerHi Tracey,
You may try to adjust the settings of your control panel. If you need further assistance, please contact Insignia 1-877-467-4289.
Insignia Support
Lea
https://www.insigniaproducts.com/
A:AnswerIf you've got a washer making noise while spinning – especially a clanking or scratching noise – there's a good chance some foreign material may have slipped into your washer's filter, in the rubber seal, or is simply spinning around in the drum. Common culprits are buttons, coins, bra wires, and the like. You may also check if the washer is leveled.
Mary II Insignia Products Customer Support II https://www.insigniaproducts.com/
A:AnswerHi 2324,
Check that the machine is level across the front, back and sides. A machine that is not level will rock during the spin cycle and cause the machine to be off balance. All four legs should be in firm contact with a solid floor. A carpeted surface can throw this balance off. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
A:AnswerMake sure that the height of the drain hose is within specified limits. The pipes to your sewer system may be clogged. Contact a plumber or qualified repair professional.
Mary II Insignia Products II https://www.insigniaproducts.com/
A:AnswerInsignia™ - 4.1 Cu. Ft. High Efficiency Top Load Washer
The product height is 43 5/16 inches.
Mary II Insignia Products II Please visit https://www.insigniaproducts.com/
A:AnswerMake sure that the drain hose is not kinked. Straighten as necessary.
Make sure that the height of the drain hose is within specified limits.
For product support, please visit https://www.insigniaproducts.com/email-us
A:AnswerI have to press a button to make it use the fabric softener. Otherwise it doesn’t. So maybe it won’t unless you push that button. Not sure if this answers your question.
