Questions & Answers

Name: Insignia™ - 4.1 Cu. Ft. High Efficiency Top Load Washer - White
Brand: Insignia™
SKU: 5963916
Price: 449.99 USD
Availability: InStock
Rating: 4.3 (6024 reviews)

Insignia™ - 4.1 Cu. Ft. High Efficiency Top Load Washer - White

Model:: NS-TWM41WH8A; |
SKU:: 5963916

User rating, 4.3 out of 5 stars with 6024 reviews.

Highly rated by customers for:

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QuestionIs it electric
Asked 1 year ago by Nicole.
- Answer Thank you for reaching out to us. We appreciate your interest in our product. I’m delighted to confirm that the Insignia washer is indeed electric. Customers have praised its quiet operation and energy efficiency, making laundry a breeze. As you consider the Insignia washer, rest assured that it’s a reliable choice for your home. -Paul | Insignia Support https://www.bestbuy.com/site/insignia-4-1-cu-ft-high-efficiency-top-load-washer-white/5963916.p?skuId=5963916
  Answered 1 year ago by InsigniaCustomerSupport
  Answer this question
Questionhow long is the normal wash cycle
Asked 1 year ago by Anonymous.
- Answer Thank you for your inquiry! For the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer, the length of the normal wash cycle can vary based on factors such as load size, soil level, and water temperature settings. However, a typical normal wash cycle for this type of washer generally ranges from 45 to 60 minutes. Keith | Insignia Support https://www.bestbuy.com/site/insignia-4-1-cu-ft-high-efficiency-top-load-washer-white/5963916.p?skuId=5963916
  Answered 1 year ago by InsigniaCustomerSupport
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QuestionCan you use pods in this washer
Asked 1 year ago by Dunkey.
- Answer Yes as long as you get the one with the agitator .
  Answered 1 year ago by Anonymous
  Answer this question
QuestionWhere would I find the lint trap in this washer or is there one?
Asked 1 year ago by TruGinger.
- Answer there is none
  Answered 1 year ago by Anonymous
  Answer this question
QuestionThe clothes do not smell like the scented beads that I put in the washer. Please advise. I did not have this issue with my previous washer which was not an Insignia. Thank you.
Asked 1 year ago by Donna.
- Answer Add more beads 1cap full
  Answered 1 year ago by Anonymous
  Answer this question
QuestionDo you have to use high efficiency laundry detergent like it suggests?
Asked 1 year ago by Christina.
- Answer No
  Answered 1 year ago by Anonymous
  Answer this question
QuestionWill Best Buy take away the old washer and dryer when I buy the new set to be delivered and installed ?
Asked 1 year ago by Diana.
- Answer No
  Answered 1 year ago by SharonE
  Answer this question
QuestionI purchased my washer in 2020 & just now having an issue with it leaking during the rinse cycle. I noticed that water comes spraying out the fabric softener dispenser which is causing water to leak out the side and out into the floor, how can I fix this?!
Asked 1 year ago by JordanB.
- Answer We also purchased ours in 2020 and just started having this exact issue. Have you found a solution/received any response?
  Answered 1 year ago by Anonymous
  Answer this question
QuestionIs this a portable washer?
Asked 1 year ago by Mariah.
- Answer Thank you for your Inquiry! Yes, the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer is a portable washer designed to provide convenience and functionality for smaller living spaces or situations where a traditional washing machine might not be practical. It offers a compact design while still providing ample capacity for washing laundry efficiently. Keith | Insignia Support https://www.bestbuy.com/site/insignia-4-1-cu-ft-high-efficiency-top-load-washer-white/5963916.p?skuId=5963916
  Answered 1 year ago by InsigniaCustomerSupport
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QuestionAnyone having issues with clothes being still very wet.. I have to but it on drain and spin again
Asked 1 year ago by Washer.
- Answer Try the quick wash cycle or else the machine could be defective.call tech support From Best buy it still under warranty.
  Answered 1 year ago by HighRoLL3R
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QuestionWhen the water first starts coming into the washer, there is a groaning noise for the first few gallons. Could this be the water pressure? It does not seem to do it on the other cycles when filling up though.
Asked 1 year ago by TrueGinger.
- Answer The sensor is trying to determine the level to fill. It doesn't do this on quick wash and this cycle is only 30 minutes, yet still gets clothes clean!
  Answered 1 year ago by DyannM
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QuestionWhen the machine first starts it levels the clothes. No matter how I put the clothing in there, all the clothes end up all on one side. Is there a reason for this and is there a way to make it stop it?
Asked 1 year ago by TrueGinger.
- Answer clothes will even out when wet
  Answered 1 year ago by Coolman
  Answer this question
QuestionI am trying to find the filter so I can clean it. Anyone know where it is?
Asked 1 year ago by TrueGinger.
- Answer filter for washer is a screen in the water hoses ends at washer end
  Answered 1 year ago by Coolman
  Answer this question
QuestionMy detergent try came all the way out how do I return the tray to it's position
Asked 1 year ago by Bearcat.
- Answer Not
  Answered 10 months ago by CarlosH
  Answer this question
QuestionIf I m order shipping, Is someone to restore the new washing machine labor it and pick up the old machine?
Asked 1 year ago by Th.
- Answer Hi Th, we appreciate your inquiry. Thank you for reaching out. Regarding whether someone will come out to install your new washer and pick up the old one, here’s how we handle it: Yes, we have a delivery team. They will either install the new washer upon delivery or schedule an appointment for installation. You can also request that they pick up your old washer. Additionally, please note that delivery fees may apply. For more inquiry you can visit ... or contact us at 877-467-4289 Insignia Support Customer Service. -Yanne | Insignia Support | https://www.bestbuy.com/site/insignia-4-1-cu-ft-high-efficiency-top-load-washer-white/5963916.p?skuId=5963916
  Answered 1 year ago by InsigniaCustomerSupport
  Answer this question
QuestionHi can i connect this machine to the sink? If so do i need specific hose or it comes with it? Thanks What about the waste water is there also a hose i can use to dispose?
Asked 1 year ago by Mo.
- Answer Yes
  Answered 1 year ago by NassirouAKADRI
  Answer this question
QuestionMy washer displays goes blank but the machines keeps spinning. It's like it dosen't have any power and I can't turn it off.
Asked 1 year ago by Display.
- Answer Hi, thank you for reaching out to us. It saddened to know that you are having problem with your Top Load Washer. You may try to do this troubleshooting steps: Press to turn on your washer. Press again to turn off your washer. If you leave your washer on and do not press the start/pause button within 10 minutes, your washer will automatically turn off. Gly | Insignia Support | https://www.bestbuy.com/site/insignia-4-1-cu-ft-high-efficiency-top-load-washer-white/5963916.p?skuId=5963916
  Answered 1 year ago by InsigniaCustomerSupport
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QuestionWhat size drain hose do I need for this machine???
Asked 1 year ago by Grandma.
- Answer Hello, Grandma I sincerely appreciate your question. We advise using drainpipes with different lengths up to eight feet (240 cm). Insignia™ Support | Jeth. https://www.bestbuy.com/site/insignia-4-1-cu-ft-high-efficiency-top-load-washer-white/5963916.p?skuId=5963916
  Answered 1 year ago by InsigniaCustomerSupport
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QuestionMy washer was delivered yesterday. The laundry room is next door to my bedroom. The banging noises that this washer makes is crazy. Has anyone figured out a solution other than returning it?
Asked 1 year ago by pattyk.
- Answer Mine does not make any unusual noises. Make sure your machine sits level, and the wash load is evenly displaced.
  Answered 1 year ago by VictorR
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QuestionDoes it make a loud noise when agitator changes directions?
Asked 1 year ago by Clay.
- Answer Hi Clay, A noise that sounds similar to an electric can opener is normal. During load agitation the agitator rotates in one direction, followed by a short pause, and then rotates in the opposite direction. This gives it an electric pulsing, humming or buzzing noise. Insignia Products Marites www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
  Answered 1 year ago by InsigniaCustomerSupport
  Answer this question

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Questions & Answers

Insignia™ - 4.1 Cu. Ft. High Efficiency Top Load Washer - White

Q: QuestionIs it electric

Q: Questionhow long is the normal wash cycle

Q: QuestionCan you use pods in this washer

Q: QuestionWhere would I find the lint trap in this washer or is there one?

Q: QuestionThe clothes do not smell like the scented beads that I put in the washer. Please advise. I did not have this issue with my previous washer which was not an Insignia. Thank you.

Q: QuestionDo you have to use high efficiency laundry detergent like it suggests?

Q: QuestionWill Best Buy take away the old washer and dryer when I buy the new set to be delivered and installed ?

Q: QuestionI purchased my washer in 2020 & just now having an issue with it leaking during the rinse cycle. I noticed that water comes spraying out the fabric softener dispenser which is causing water to leak out the side and out into the floor, how can I fix this?!

Q: QuestionIs this a portable washer?

Q: QuestionAnyone having issues with clothes being still very wet.. I have to but it on drain and spin again

Q: QuestionWhen the water first starts coming into the washer, there is a groaning noise for the first few gallons. Could this be the water pressure? It does not seem to do it on the other cycles when filling up though.

Q: QuestionWhen the machine first starts it levels the clothes. No matter how I put the clothing in there, all the clothes end up all on one side. Is there a reason for this and is there a way to make it stop it?

Q: QuestionI am trying to find the filter so I can clean it. Anyone know where it is?

Q: QuestionMy detergent try came all the way out how do I return the tray to it's position

Q: QuestionIf I m order shipping, Is someone to restore the new washing machine labor it and pick up the old machine?

Q: QuestionHi can i connect this machine to the sink? If so do i need specific hose or it comes with it? Thanks What about the waste water is there also a hose i can use to dispose?

Q: QuestionMy washer displays goes blank but the machines keeps spinning. It's like it dosen't have any power and I can't turn it off.

Q: QuestionWhat size drain hose do I need for this machine???

Q: QuestionMy washer was delivered yesterday. The laundry room is next door to my bedroom. The banging noises that this washer makes is crazy. Has anyone figured out a solution other than returning it?

Q: QuestionDoes it make a loud noise when agitator changes directions?

Best-selling top-loading washers

QuestionIs it electric

Questionhow long is the normal wash cycle

QuestionCan you use pods in this washer

QuestionWhere would I find the lint trap in this washer or is there one?

QuestionThe clothes do not smell like the scented beads that I put in the washer. Please advise. I did not have this issue with my previous washer which was not an Insignia. Thank you.

QuestionDo you have to use high efficiency laundry detergent like it suggests?

QuestionWill Best Buy take away the old washer and dryer when I buy the new set to be delivered and installed ?

QuestionI purchased my washer in 2020 & just now having an issue with it leaking during the rinse cycle. I noticed that water comes spraying out the fabric softener dispenser which is causing water to leak out the side and out into the floor, how can I fix this?!

QuestionIs this a portable washer?

QuestionAnyone having issues with clothes being still very wet.. I have to but it on drain and spin again

QuestionWhen the water first starts coming into the washer, there is a groaning noise for the first few gallons. Could this be the water pressure? It does not seem to do it on the other cycles when filling up though.

QuestionWhen the machine first starts it levels the clothes. No matter how I put the clothing in there, all the clothes end up all on one side. Is there a reason for this and is there a way to make it stop it?

QuestionI am trying to find the filter so I can clean it. Anyone know where it is?

QuestionMy detergent try came all the way out how do I return the tray to it's position

QuestionIf I m order shipping, Is someone to restore the new washing machine labor it and pick up the old machine?

QuestionHi can i connect this machine to the sink? If so do i need specific hose or it comes with it? Thanks What about the waste water is there also a hose i can use to dispose?

QuestionMy washer displays goes blank but the machines keeps spinning. It's like it dosen't have any power and I can't turn it off.

QuestionWhat size drain hose do I need for this machine???

QuestionMy washer was delivered yesterday. The laundry room is next door to my bedroom. The banging noises that this washer makes is crazy. Has anyone figured out a solution other than returning it?

QuestionDoes it make a loud noise when agitator changes directions?