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When using the liquid fabric softener pour water down right afterwards so you can get rid of the residue.
Sorry, there was a problem. Please try again later.It’s completely normal for the fabric softener compartment in your Insignia™ 4.1 Cu. Ft. Top Load Washer to have some water left in it after a wash cycle. This happens because of the way the dispenser is designed—it uses a siphoning mechanism to release the softener, and a small amount of water often remains afterward. However, if the water sits for days and starts to look unpleasant, it may be due to residue buildup or partial clogging in the compartment. Regular cleaning with warm water and a mild detergent or vinegar can help prevent this. The machine itself is likely not defective, especially if it has always behaved this way. If you have any questions or need further assistance, please don't hesitate to reach out. Ivy | Insignia Support
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