Questions & Answers

Q: QuestionHow many wash cycles does the Insignia washer have?

• A:Answer This washer offers 10 different wash cycles to choose from.

Q: QuestionDoes the Insignia washer come with a delay start option?

• A:Answer Yes, the washer does have a delay start feature.

Q: QuestionWhat is the capacity of this washer?

• A:Answer This Insignia washer has a 4.1 cubic feet capacity.

Q: QuestionDoes this washer have a memory function for saving wash cycles?

• A:Answer Yes, it has a My Cycle memory function that allows you to save a specific cycle combination for future use.

Q: QuestionAre the leveling legs on this washer adjustable?

• A:Answer Yes, the washer has adjustable leveling legs to ensure stability on uneven surfaces.

Q: QuestionDoes it wash aggressively

Asked 2 months ago by Washerlady000.

• A:Answer Ours is starting too! It’s about 2/3 years old and the rinse spin cycle always seems to be “unbalanced”.

  Answered 2 months ago by Anonymous

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Q: QuestionCan you change the water level or is it auto sensor only?

Asked 4 months ago by Sac.

• A:Answer Thank you for your inquiry, Sac! The Insignia™ 4.1 Cu. Ft. Top Load Washer with ColdMotion Technology (NS-TWM41WH8A) primarily uses an auto-sensing system to determine the appropriate water level based on the size and type of the load. This means you typically cannot manually set the water level.Tine|Insignia Products

  Answered 4 months ago by InsigniaCustomerSupport

  
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Q: QuestionCan laundry pods be used with this washing machine?

Asked 5 months ago by DavidM.

• A:Answer Hi Dave! Yes, you can use laundry pods with the Insignia™ 4.1 Cu. Ft. Top Load Washer, but it's important to place them directly in the drum before adding clothes. This ensures they dissolve properly and don’t get stuck in the detergent dispenser |Angelica| Insignia Products|

  Answered 5 months ago by InsigniaCustomerSupport

  
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Q: QuestionCan you tell me what the differences are from this model and washer model NS-TWM41WH8A? I’m curious which washer of the two performs better? The specifications seem to almost closely match each other. What are the stand out differences?

Asked 5 months ago by justcurious.

• A:Answer Thank you for your inquiry! The Insignia™ 4.1 Cu. Ft. Top Load Washer with ColdMotion Technology and the NS-TWM41WH8A model are quite similar in capacity and basic features, but there are a few key differences that set them apart. The newer model with ColdMotion Technology is designed to enhance cold water washing by using dynamic wash actions to improve detergent performance, making it more energy-efficient and potentially gentler on clothes. It also has a slightly more modern design and a marginally smaller lid clearance, which could be helpful in tighter spaces. On the other hand, the NS-TWM41WH8A is a well-established model with thousands of user reviews, indicating long-term reliability and consistent performance. While it lacks ColdMotion, it’s a proven option that many users have trusted over time. If you’re looking for newer technology and better cold water performance, the ColdMotion model may be the better choice. But if you prefer a washer with a strong track record and wide user feedback, the NS-TWM41WH8A is a solid and dependable option.

  Answered 5 months ago by InsigniaCustomerSupport

  
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Q: QuestionOne thing I noticed was the water level seems to be extremely low even with auto sensing. I put a queen size comforter in and there were sone dry spots throughout the wash which left me concerned if this normal for this type of washer?

Asked 2 months ago by JD.

• A:Answer If you placed it evenly around the beater it shouldnt have wet sots. The auto water level adds just enough water it will take to wash that item. Just make sure you spread the item out properly

  Answered 1 month ago by DiannaLVerified Purchase

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Q: QuestionI just purchased an Insignia washing machine, it does not seem to agitate (swish) the clothes around well. It seems like its barely doing its job. It this normal for this brand of washer

Asked 3 months ago by Klutch.

• A:Answer It definitely functions differently than washers you might have before but you can over ride the features you don’t want to use and make it more a manual washer I really appreciate the pre soak and extra rinse function. The function I over ride the most is the water level I like to pick my own water level .

  Answered 2 months ago by user265553Verified Purchase

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Q: QuestionIs there something you need to do in the beginning to get the washer to fill with water?

Asked 4 months ago by Christian.

• A:Answer Hi Christian! Yes, there are a few things you should check or do to ensure your Insignia™ 4.1 Cu. Ft. Top Load Washer fills with water properly: Cycle Selection: Some users have noted that the washer may only fill on specific cycles like Quick Wash. Make sure you're selecting a cycle that includes a full wash and rinse. Water Supply: Confirm that both hot and cold water valves are fully open and the hoses are securely connected to the washer. Lid Closed: The washer won’t begin filling unless the lid is properly closed. Water Inlet Filters: Check for clogged inlet filters where the hoses connect to the washer. These can block water flow and prevent filling. Delay Start: If you’ve accidentally enabled the delay start feature, the washer may wait before beginning the cycle. If you’ve checked all of these and it still doesn’t fill, there may be a faulty water inlet valve or another issue that needs service. — Shiela | Insignia Support

  Answered 4 months ago by InsigniaCustomerSupport

  
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Q: QuestionJust got an Insignia washer, can I leave the plastic inlet filters that came already mounted in the washer for the hot and cold lines

Asked 5 months ago by Washerman.

• A:Answer Thank you for your inquiry! Yes, you can leave the plastic inlet filters that came pre-installed in your Insignia™ 4.1 Cu. Ft. Top Load Washer for the hot and cold water lines. These filters are designed to catch debris or sediment from your water supply, helping to protect the washer’s internal components from potential damage. They are located at the tip of the inlet hose, just before the rubber washer. Unless they become clogged or damaged, there’s no need to remove them. However, it’s a good idea to check and clean them periodically if you notice reduced water flow. Keith | Insignia Support

  Answered 5 months ago by InsigniaCustomerSupport

  
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Q: QuestionIs this a 3 prong or 4 prong

Asked 6 months ago by Anonymous.

• A:Answer This washer is a 3 prong washer.

  Answered 4 months ago by KeKeVerified Purchase

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Q: QuestionHow long is the wash cycle? How long is the range of wash cycles? Is there an extra rinse cycle?

Asked 6 months ago by Shek.

• A:Answer It varies . There are different times for the type of wash you choose . Low water wash is 49min , medium level is 1h7m and high is 1h13m . Quick wash is 26m . There are different times for each setting . The time is displayed on the washer .

  Answered 5 months ago by AshleyLVerified Purchase

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Q: Questionare there shipping bolts to remove?

Asked 3 days ago by khayy.

Q: QuestionWhat type of agitator does it have?

Asked 6 days ago by Tommy.

Q: Questionis this washer considered a high-efficiency washer?

Asked 1 week ago by Mike.

• A:Answer Yes.

  Answered 1 week ago by UnexpectedVerified Purchase

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Q: QuestionIs the agitator removable?

Asked 1 week ago by Nathan.

• A:Answer No.

  Answered 1 week ago by UnexpectedVerified Purchase

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