Questions & Answers
- Model:
- NS-RGFCGS2
- |
- SKU:
- 6462590
Q: QuestionWhat does E17 mean? When i turn on the oven, its giving an error message.
Asked by Cookingmom.
- A:Answer E17
Answered by mp74
Q: QuestionIs there an option on the oven to just do REGULAR "BAKE" without using the air fry?
Asked by brenda.
- A:Answer Yes, the Insignia™ 4.8 Cu. Ft. Slide-In Gas Convection Range does have a regular “Bake” option. This oven offers multiple cooking modes, including convection baking, air frying, and regular baking. You can select the “Bake” function without using the air fry feature, allowing you to cook your dishes in a traditional manner. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Emman | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Answered by InsigniaCustomerSupport

Q: QuestionMy oven door won't open. I press the lock bottom 3 times but the door still won't open. How can Iale it open??
Asked by Sara.
- A:Answer I'm sorry to hear you're having trouble with your oven door. Here are a few steps you can try to unlock it: 1. Ensure that the oven is not in a self-cleaning cycle, as the door will remain locked during this process. Wait for the oven to cool down completely if it was recently used. 2. Turn off the oven and unplug it from the power source. Wait for a few minutes, then plug it back in and turn it on. This can sometimes reset the locking mechanism. 3. Some ovens have a manual release for the door lock. Check your user manual for instructions on how to manually unlock the door. If you don't have the manual, you can find it online. 4. If the above steps don't work, there might be an issue with the lock mechanism itself. It could be stuck or malfunctioning. In this case, it might be best to contact Insignia customer support or a professional technician for assistance. If you need further help or have any other questions, feel free to ask!
Answered by InsigniaCustomerSupport

Q: QuestionI use the broiler a lot- pepper, eggplant. Does this have a function that would char my peppers like a broiler?
Asked by Mars.
- A:Answer Thank you for your inquiry! Yes, the Insignia™ 4.8 Cu. Ft. Slide-In Gas Convection Range with Self Clean and Air Fry does have a broiler function. This feature will allow you to char your peppers, eggplants, and other foods just like a traditional broiler. The broiler is located in the oven and can reach high temperatures, making it perfect for achieving that charred effect. Keith | Insignia Support https://www.bestbuy.com/site/insignia-4-8-cu-ft-slide-in-gas-convection-range-with-self-clean-and-air-fry-stainless-steel/6462590.p?skuId=6462590
Answered by InsigniaCustomerSupport

Q: QuestionCan I purchase a griddle module for the Insignia 30 inch gas slide in stove?
Asked by Anonymous.
Q: QuestionDoes it come with propane kit?
Asked by Anonymous.
- A:Answer Thank you for your inquiry! The Insignia™ 4.8 Cu. Ft. Slide-In Gas Convection Range with Self Clean and Air Fry does not come with a propane conversion kit included. Keith | Insignia Support https://www.bestbuy.com/site/insignia-4-8-cu-ft-slide-in-gas-convection-range-with-self-clean-and-air-fry-stainless-steel/6462590.p?skuId=6462590
Answered by InsigniaCustomerSupport

Q: QuestionI need an extra oven rack. Where do I get one? Is there a GE equivalent?
Asked by Ben.
- A:Answer Certainly! Please contact Insignia Support for further assistance on your request. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Answered by InsigniaCustomerSupport

Q: QuestionHi, Is this gas range a fingerprint resistant?
Asked by Johan.
- A:Answer Hello Johan! The Insignia™ - 4.8 Cu. Ft. Slide-In Gas Convection Range with Self Clean and Air Fry (NS-RGFCGS2) is not fingerprint resistant. It has a stainless-steel finish, which can show fingerprints and smudges more easily. If you have any other questions or need further assistance, feel free to ask! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-4-8-cu-ft-slide-in-gas-convection-range-with-self-clean-and-air-fry-stainless-steel/6462590.p?skuId=6462590
Answered by InsigniaCustomerSupport

Q: QuestionWhat is the actual height from the floor to the top of the grates? The specs states the height being 39 1/16" and that seems too high!
Asked by Anonymous.
- A:Answer Hi there! The height of the Insignia™ 4.8 Cu. Ft. Slide-In Gas Convection Range with Self Clean and Air Fry (Model: NS-RGFCGS2) from the floor to the top of the grates is indeed 39 1/16 inches1. This measurement includes the height of the range itself and the grates on top. For more product information, please check the link below| https://www.bestbuy.com/site/insignia-4-8-cu-ft-slide-in-gas-convection-range-with-self-clean-and-air-fry-stainless-steel/6462590.p?skuId=6462590
Answered by InsigniaCustomerSupport

Q: QuestionI need a stainless steel backsplash for my Insignia stove at least 10-12in high do you know where I can get one 😉
Asked by Anonymous.
- A:Answer Home Depot
Answered by Anonymous
Q: QuestionDoes this range come in white?
Asked by Susan.
- A:Answer Hello Susan, unfortunately, we currently do not have the Insignia™ - 4.8 Cu. Ft. Slide-In Gas Convection Range with Self Clean and Air Fry in white available. The only color option we have for this product at the moment is stainless steel. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-4-8-cu-ft-slide-in-gas-convection-range-with-self-clean-and-air-fry-stainless-steel/6462590.p?skuId=6462590
Answered by InsigniaCustomerSupport

Q: QuestionI need new temperature sensor. Can someone let me know the part number for it? Thanks
Asked by Kunger.
- A:Answer Hi Kunger! Thanks for reaching out to us regarding this issue on your Insignia™ - 4.8 Cu. Ft. Slide-In Gas Convection Range with Self Clean and Air Fry. I am not quite sure which specific part you are pertaining to, but if you are looking for the thermocouple, the part number is 07.14.000066-000-A0. You may use this part number to search on partstore,encompass.com. You may also refer to the file link below for parts list and drawing. I hope this helps. Have a nice day! - James | Insignia Support | https://s3.amazonaws.com/docs.bbyexbs.com/upload/prod/products/38948/documents/50c8918e05a0a191c24b1d1a91edea2d.pdf?X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEEYaCXVzLWVhc3QtMSJIMEYCIQDp9S1wnoKjaM5qRmkieL%2F%2F7OQypQXAwZttyy8rAtiFaQIhAPeQiycoYxAAbr6Un8pPZPdoYejzkVK1pL%2BURwYPL15OKrwFCH4QABoMOTc3NTc1NzY4MzQzIgz8oofrklVA09JZtAAqmQU5WsX5hsUv50KYOW%2F7TsUhVN54K3lWPb2oDOixKRIF4gUqY9aI66H2VJj90h%2FxZQhgIlucvdyAyauVBtl0GqVaw2kWWin65q%2FtxqJ%2FafnnDjvs5kcS2IwzdsEYWjcTFdel%2F3S7Utj9WTv1U%2BGi87sVE0ekrHjsg9vOj7IaBQpk0c0XL4%2BlIoagXK1G6mPTAJufb1i1OLATpPs4hvmsGDBPjcyGvU66ZCkgtLweulM7vRUXG0KfCOGjgvjIr%2BlqlRbRhvAxgwOuGgisO1vl25fs2WoAnZwLi6Dey2xvowJhk2jMH8cM0Ai7fiMJrgD2FYS%2F3L7d7BpNaqnxpYW7M4sCCOckVrWfg5mCh6KAwDugwpJItSCFblzebqKrCPMXhCp%2BdePI73EERICkN11UInQBb5xe%2BUA7Z3f4JB%2BD8ND7C%2F%2BErYUlMYqKLDszGCJxO40LL6NjdxGVsr2AX5DtcZ8I4bXEJ%2FOoANCOETwslMrHUMFHSm9zF%2FXhQacgnBpEVzCQ1LhunRrMajTkzQw5R5Ikzb3FA%2BqLqzZiQ7CVS6ZtOWY1xGwWB3viW9paexU%2FqVP1NLNT5P4jPegDdX9MnLdsGDebQowf7jLjaTEz%2FIy%2F9MeLuKK4FkRVGEhHHrCR6GXNy4RYpKQiGL6rUuNTFjEW%2F2ZpNE1CRc57FAN3Jf%2B%2F8qUTu1Jw3W91nDlm3McZS42XVyMhMt6D%2F%2BewCHc2%2B8Z49dZHDke2qjp3tdufahDQy%2BtcGFklNMypnXy3QrY1C3XPajRAUNqFpVfjJqJw%2FEjJ%2Fdqbn4PSYbD36QFHpmAArtQmMpb0XkM9Heaze6mbifyN%2BWZ%2FFFInLKUxGIzpIVVJEm%2FLS9l0h2EAkh2c17BNm%2FX4GvNuzH8pDDCY7euwBjqwAdo3I4LpA8FJDQgkwdHjETZB2t4AJoKovJHXcKwUuHR5maBGrbaLvJ2TM0J1NSVRAgr29RibfDsIX7Kmt0efCXdVSbAJ6bUHVCgaomhkWtrUl%2FMU4%2BKXVbS99SR0Iq42dGtbdYmmYt2L8%2FVId7GST22B1pnKE4IusauoICWtPaLoMtAwL1WefgCabktcv40ioUto4b2R19aMHdyoG7z4b9x8WyKoMeQjpkeRFZ7v8uPw&X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=ASIA6HHAOOELSMFNOQMP%2F20240413%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20240413T214228Z&X-Amz-SignedHeaders=host&X-Amz-Expires=30&X-Amz-Signature=da8f3734bc17cb16595e9e4bfb1b60b8e9f463f32d76f19581e0f52a8ea3c823
Answered by InsigniaCustomerSupport

Q: QuestionWhen using air fryer what catches the grease from the food?
Asked by Purelove.
- A:Answer I personally either place a drip pan or aluminum foil on the bottom of range If it does spill it’s super easy to clean as well
Answered by Disappointed
Q: QuestionDo it come with an air fryer basket on griddle?
Asked by Anonymous.
- A:Answer Yes and it is large enough for a family meal. Very versatile and easy cleaning!
Answered by Disappointed
Q: Questionwhat is the voltage of the stove (220v or 110 v)?...If its 110v...will I be able purchase a 220v 50/60 hz? can the stove be converted from natural gas ton LPG?
Asked by charles.
- A:Answer This gas range works with a standard 120V AC, 15A outlet and does not require 220V connection. Yes, it can be converted from NG to LP gas using the conversion kit. Info provided on another Q&A.
Answered by insignia
Q: QuestionThe height is a bit questionable to me. My counter is 37" most all stoves, Ive looked at are 36.25 so Im not sure if this will be to high as there is an electrical plug in right there.
Asked by TERRI.
- A:Answer The height to top of chassis (not top of burners) in front is 35.9". The height can be adjusted up or down using the adjustable legs by about 0.5" either direction as well.
Answered by insignia
Q: QuestionWhat outlet voltage is needed for this ?
Asked by Rosie.
- A:Answer A standard 120V AC outlet is all that is needed for power.
Answered by insignia
Q: QuestionIs it a duel fuel range?
Asked by BB.
- A:Answer The ranges comes set up for Natural Gas. It can be converted to Liquid Propane (LP) gas using a conversion kit (orifice). The kit info is provided on another question for this range.
Answered by insignia
Q: QuestionOwner's manual mentions this range can be converted to liquid propane, but nowhere does it mention what model of conversion kit is needed. Does a conversion kit exist for this model? If so, what is the model number of the lp conversion kit
Asked by liquid.
- A:Answer The LP Conversion kit (orifices) are available at Part Store. https://partstore.encompass.com/item/12948924/Insignia/21.99.000303-000-A0/ Part Number 21.99.000303-000-A0 Description LP Kit (2199000303000A0)
Answered by Anonymous
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