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If you have the correct TV, as identified by the box (check serial number), then you should also check that your cable box is set for 1080p transmission. Using the HDMI connections and the voice-activated feature, the TV should tell you that you've "powered ON" and (in a message box in the upper right hand corner} are using the "HDMI 1, 2 or 3 connection with a 1080p resolution." TVs can be switched if they are "open-box" items or returns - if that is the case then you should return it with your receipt to the point of purchase.
Sorry, there was a problem. Please try again later.Most likely your output signal from whatever device your streaming from is set at that. If it is cable or satellite you can go in and change your resolution using your remote from that device.
Sorry, there was a problem. Please try again later.That is a broad question. I assume the 1080p is on the TV or Streamer box. You should get 1080p with a decent antenna. Normally with a cable signal you will get 460i, 720i, or 1080i, depending on what plan you buy and what signal is transmitted to your cable company. HD vs Full HD vs UHD. Many times an antenna will provide highest HD.
Sorry, there was a problem. Please try again later.Hello Best Buy customer Anonymous and thank you for asking this question as a somewhat detailed response may help not only yourself, but a whole lot of other Best Buy customers as well. All I use my Insignia TV for is over-the-air TV broadcast viewing. You may be engaging in a similar TV program viewing experience--all or in part. You (as I and many others, I am sure, have noticed) that in the top right corner of the screen immediately after the TV channels are changed you will see the designates 480i, 720i, or 1080i. This is confusing enough and what makes things even "more" confusing is that many times a 720i indication can have just about as great and clear picture or imagery as a 1080i labeled broadcast. Further, sometimes even a 480i labeled over-the-air broadcast can also look pretty good and fill the entire screen, whereas, other times some 480i over-the-air program broadcasts can appear a little blurry and not fill the entire screen (i.e., there will be blacked out areas on the left and right vertical columns or on the top and bottom of the screen). It would be easy to cast blame on this great TV's performance; however, it is really due to the "source" of the broadcasts. I've viewed classic western-style movies broadcast in 480i on this Insignia 43" TV model NS-43D420NA18 which are somewhat blurry which fit the "entire" screen while other classic shows do not fill the entire screen and I have also seen "many" instances where even program broadcasts with a 480i designate can look almost as good as a 720i labeled broadcast and they can fit the entire screen in so very many instances. I found it best to leave the picture size (i.e., p-size button on the TV's remote control) set to "wide" all of the time as this gives the most consistent quality viewing experience with not hardly any visual distortion which is more likely to have more types of programs fill the entire screen. Placing the picture size setting on the "cinema" setting with the goal of getting some of the 480i broadcasts to fit the entire screen many times results in large parts of actors bodies and backgrounds being cut off from view.
I would recommend:
Sorry, there was a problem. Please try again later.If your for example playing on the Xbox there’s a setting on the Xbox one where you can change to either 720p 1080p or 4K depending on what you’re tv can run. Usually it’s mostly the same for all consoles and HDMI connected devices. Hope I could help.
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