Questions & Answers

Q: QuestionScreen is multi color and stripes unable to see current program

Asked 1 year ago by Tammy.

• A:Answer Mine just blew out too. 3rd.insignia Tv. Trash.

  Answered 1 year ago by TemaH

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Q: Questionwhat is the best way to clean the finger prints off the tv screen?

Asked 1 year ago by William.

• A:Answer Use mild glass cleaner with soft cloth

  Answered 1 year ago by Pradeep

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Q: QuestionJust got this TV a few days ago. When I play any UHD movie on any app the TV dulls the colors. If I change it to HD it looks great. Is this a problem with my TV or a setting I need to change and if it’s a setting how do I turn this feature off?

Asked 2 years ago by JBW72.

• A:Answer It may just be the tv. I noticed when I watch some 4k movies it drops pixels sometimes and others it doesn't.

  Answered 2 years ago by KennethCVerified Purchase

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Q: QuestionWhere are Insgnia TVs made?

Asked 2 years ago by Anonymous.

• A:Answer Best Buy owns the brand however it is manufactured in China.

  Answered 2 years ago by AndreaA

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Q: QuestionWhen I turn the Television on I have a blue screen?

Asked 2 years ago by Anonymous.

• A:Answer Hi in most cases unplugging the powercord and then plugging it back into the outlet usually does the job.

  Answered 2 years ago by CeliaWVerified Purchase

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Q: QuestionIs ESPN+ built in?

Asked 2 years ago by BAA.

• A:Answer No apps was on my tv you had to download them.

  Answered 2 years ago by ChadwickWVerified Purchase

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Q: QuestionWhy does my screen have lines going through it?

Asked 2 years ago by Anonymous.

• A:Answer We have same issue now and sound works n screen went black stsrted with lines 2 days ago in middle of movie

  Answered 2 years ago by Spierce89

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Q: QuestionWill this tv accept s-video cables?

Asked 2 years ago by pro71.

• A:Answer No might can find a converter on Amazon

  Answered 2 years ago by Spierce89Verified Purchase

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Q: QuestionThe brightness on my screen just randomly went dark, can barley see the contents on the screen (unless I use a flashlight). When I checked my display settings, I see that the brightness is already up. Anyone else faced this issue? What did you do?

Asked 2 years ago by Chan.

• A:Answer Just went thru this with a 50” Samsung. Cheaper, faster, less $$, Trash and buy a new TV.

  Answered 2 years ago by TAYLORTVVerified Purchase

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Q: QuestionI purchased this 2 years ago and have been noticing waves in the image sometimes, like a mirage. Do TVs only last 2 years now? It was expensive 2 years ago. Suggestions appreciated.

Asked 2 years ago by Aprilt.

• A:Answer Personally I will never purchase this brand again. I had my TV one year and one month - and experienced the same as you.

  Answered 2 years ago by Ofelia

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Q: QuestionCan I download the iFit app on this TV and connect it to a treadmill?

Asked 2 years ago by Sebastian.

Q: QuestionW are seeing horizontal lines on the tv. How do we fix this. The tv is 13 months old. One month past warranty.

Asked 2 years ago by Jaja.

• A:Answer Buy a new tv. They arent made like they use to be

  Answered 2 years ago by JonathanH

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Q: QuestionCan you pause live tv?

Asked 2 years ago by Anita.

• A:Answer No.

  Answered 2 years ago by MichaelCVerified Purchase

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Q: QuestionWhat is the wattage of this TV?

Asked 2 years ago by Happycamper.

Q: QuestionIs there a certain wallmount you have to use? Or is the regular 4 square holes wallmount .2 up 2 down

Asked 2 years ago by Anonymous.

• A:Answer i used a floor stand

  Answered 2 years ago by DonaldMVerified Purchase

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Q: QuestionI have a Directv remote and was needing the 5 digit code number or codes to control the tv.

Asked 2 years ago by docwho10th.

• A:Answer no direct tv

  Answered 2 years ago by DonaldMVerified Purchase

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Q: QuestionHow do I order a replacement remote ? It was stepped on and it’s trashed ! I read NS-RCFNA-21 to order ? How do you order it And does my geek squad warranty cover a new remote?

Asked 2 years ago by Munch60517.

• A:Answer I understand that you can order a replacement Insignia or Toshiba Fire TV remote from eBay. They don't cost all that .uch...less than $10.

  Answered 2 years ago by GlennC

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Q: QuestionI left town for a week and when I returned, my tv screen is now very dark and flicker. Any ideas on how I can fix this? I've done a reset, change the outlet, and tried to edit the picture settings, but the tv won't let me scroll to picture settings..

Asked 2 years ago by Needhelp1234.

• A:Answer Mine just started doing this. New years eve. Did you ever find a solution or were you out of luck?

  Answered 1 year ago by Britster

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Q: QuestionIs this TV compatible with google home hub devices?

Asked 2 years ago by FigPasta.