Questions & Answers

Name: Insignia™ - 50-Pint Dehumidifier - White
Brand: Insignia™
SKU: 6385836
Price: 219.99 USD
Availability: InStock
Rating: 4.5 (1665 reviews)

Insignia™ - 50-Pint Dehumidifier - White

Model:: NS-DH50WH1; |
SKU:: 6385836

User rating, 4.5 out of 5 stars with 1665 reviews.

Highly rated by customers for:

$219.99

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Comp. Value: $249.99

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QuestionHi, Does my insignia have an automatic recycling feature so that when the humidity increase over 50% it starts running and when the humidity dips below 50% humidity it stops.
Asked 9 months ago by Ben.
- Answer Thank you for your inquiry! The Insignia™ 50-Pint Dehumidifier with ENERGY STAR Certification does not have a dedicated "automatic recycling" feature that explicitly starts and stops the unit based on a fixed humidity threshold like 50%. However, it does allow you to set a desired humidity level using its electronic controls and LED display. Once you've set your preferred humidity—say, 50%—the dehumidifier will automatically cycle on and off to maintain that level. This means it will start running when the humidity rises above your set point and stop when it drops below, effectively achieving the behavior you're looking for, even if it's not labeled as an "automatic recycling" function. Keith | Insignia Support
  Answered 9 months ago by InsigniaCustomerSupport
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QuestionDoes it come with a drainage hose? And how long is it?
Asked 10 months ago by Ben.
- Answer It does not.
  Answered 8 months ago by Anonymous
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QuestionWhat is the operating temperature range?
Asked 1 year ago by Inquisitive.
- Answer The Insignia™ 50-Pint Dehumidifier operates within a temperature range of 41°F to 89°F (5°C to 32°C). This unit also features an auto defrost function to ensure efficient operation in cooler conditions. If you have any further questions or need additional assistance, please don't hesitate to reach out.
  Answered 1 year ago by InsigniaCustomerSupport
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QuestionWhen I turned it to turbo mode, the fan stop working, is it normal?
Asked 1 year ago by Leon.
- Answer Not on mine, the fan runs slightly faster.
  Answered 9 months ago by RobertE
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Questioncan you remove wheels
Asked 1 year ago by raditz.
- Answer The Insignia™ 50-Pint Dehumidifier with ENERGY STAR Certification does not come with wheels, so there's no need to worry about removing them. This model is designed to be portable and easy to move around without the need for wheels. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
  Answered 1 year ago by InsigniaCustomerSupport
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QuestionIs it portable, wheels?
Asked 1 year ago by vonn.
- Answer Hi Vonn! Yes, the Insignia™ 50-Pint Dehumidifier with ENERGY STAR Certification does have wheels, making it portable. For more product information, please check the link below. |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-50-pint-dehumidifier-with-energy-star-certification-white/6385836.p?skuId=6385836
  Answered 1 year ago by InsigniaCustomerSupport
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QuestionIs this compatible with AFCI breakers or might it cause the breaker to nuisance trip?
Asked 1 year ago by Moto.
- Answer The Insignia™ - 50-Pint Dehumidifier with ENERGY STAR Certification is generally compatible with AFCI (Arc Fault Circuit Interrupter) breakers. However, some users have reported that certain appliances, including dehumidifiers, can occasionally cause nuisance tripping with AFCI breakers. This can depend on various factors such as the specific breaker model and the electrical setup in your home. If you experience nuisance tripping, it might be helpful to consult with an electrician to ensure your setup is optimal and to check if the breaker is functioning correctly.
  Answered 1 year ago by InsigniaCustomerSupport
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QuestionWill the insignia 50 pint dehumidifier still work in a cool basement What is the lowest temperature that it will still work
Asked 1 year ago by Bill.
- Answer The Insignia™ 50-Pint Dehumidifier is designed to operate effectively in temperatures as low as 41°F (5°C). However, its efficiency may decrease as the temperature drops, and it will need to work harder to remove moisture from the air. Using it in a cool basement should be fine as long as the temperature doesn't fall below this threshold. If your basement tends to get colder, you might want to consider additional heating to maintain optimal performance. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Emman | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
  Answered 1 year ago by InsigniaCustomerSupport
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QuestionHi, what refrigerant is used in this dehumidifier? For example, R-32 or R-410A? Or something different?
Asked 1 year ago by ehart.
- Answer The Insignia™ 50-Pint Dehumidifier with ENERGY STAR Certification uses R-410A refrigerant. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Emman | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
  Answered 1 year ago by InsigniaCustomerSupport
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QuestionHow long is the power cord? There's a range of answers, including two different answers from Insignia (one says 5', another says 6').
Asked 1 year ago by Knin.
- Answer The power cord length for the Insignia™ 50-Pint Dehumidifier with ENERGY STAR Certification is 6 feet. This should give you ample length to position the dehumidifier where you need it. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Emman | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
  Answered 1 year ago by InsigniaCustomerSupport
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QuestionWhy is my brand new humidifier not collecting any water after 48hours.
Asked 1 year ago by missdurtyjeeper.
- Answer I’m sorry to hear that your dehumidifier isn’t collecting water. Ensure the humidity level is set correctly, and the air filter is clean. Also, check if the water tank is full, as this can cause the unit to stop collecting water. If these steps don’t help, I highly suggest contacting our customer service team at this phone number 1-877-467-4289 for further assistance. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-50-pint-dehumidifier-with-energy-star-certification-white/6385836.p?skuId=6385836
  Answered 1 year ago by InsigniaCustomerSupport
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QuestionMy dehumidifier always shows the humidity is 30%, and therefore never runs. Per a nearby humidistat, the humidity is typically 50%-70%, well above the 40% it is set at. If I turn on turbo and let it run, it reads the full humidity. Why is it doing this?
Asked 1 year ago by ConstantHorizon.
- Answer same problem ...now it throws e-3 codes. Unit is junk
  Answered 11 months ago by JbG1
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QuestionExternal draining, downhill, every 4 or 5 days bucket still fills up? Why? No clogs, no kinks, going downhill. **AND** Using a hose thread with 3/8 barb. May change to garden hose, what is the ID AND OD needed? Many choices, conflicting answers here.
Asked 1 year ago by HelpNeeded.
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QuestionAfter 3 yrs, Insignia NS-DH20WH1-C stopped collecting water to the tank even tho it runs. Anyone has taken this model apart? Please share how. ALL screws are out but molded housing pieces do not unsnap. Can't troubleshoot if can't take it apart.
Asked 1 year ago by CYofDULUTH.
- Answer Please contact Insignia Support. I could be best to have a specialist check on it physically. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
  Answered 1 year ago by InsigniaCustomerSupport
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QuestionI have connected a garden hose for continuous use but the unit continues to fill the bucket and shuts off when full. The continuous flow light is on. What am I missing?
Asked 1 year ago by Anonymous.
- Answer Thank you for your inquiry! If your Insignia™ 50-Pint Dehumidifier continues to fill the bucket and shuts off despite having the continuous flow light on, there are several things you should check. First, ensure the garden hose is securely connected and free from leaks. The hose should be properly positioned to allow gravity drainage, with a downward slope. Check the hose for any kinks or blockages that might obstruct water flow. Additionally, confirm that the drainage area is clear and can handle continuous water flow. Make sure the dehumidifier’s bucket is properly in place and that the float switch, which detects when the bucket is full, is functioning correctly and not obstructed. For specific troubleshooting tips, refer to the user manual. If these steps don’t resolve the issue, consider contacting Insignia’s customer support for further assistance. Keith | Insignia Support https://www.bestbuy.com/site/insignia-50-pint-dehumidifier-with-energy-star-certification-white/6385836.p?skuId=6385836
  Answered 1 year ago by InsigniaCustomerSupport
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QuestionDoes this come with a draining hose?
Asked 1 year ago by Anonymous.
- Answer Hello, this Insignia™ - 50-Pint Dehumidifier does not come with the draining hose but it has a draining outlet where you can drain the water. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-50-pint-dehumidifier-with-energy-star-certification-white/6385836.p?skuId=6385836
  Answered 1 year ago by InsigniaCustomerSupport
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QuestionI am wondering if this works on 240 Volts, or it only works with 110V???? anyone know the amps also? thanks in advance
Asked 1 year ago by Anas.
- Answer Hi Zoro! The Insignia Insignia™ - 50-Pint Dehumidifier with ENERGY STAR Certification is designed to operate on 115V. It is not compatible with 240V power sources I hope it's answered your question. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-50-pint-dehumidifier-with-energy-star-certification-white/6385836.p?skuId=6385836
  Answered 1 year ago by InsigniaCustomerSupport
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QuestionHow far from gas drier or gas furnace should dehumidifier be?
Asked 1 year ago by Lorf.
Answer This Question
QuestionWhat square footage can this unit handle?
Asked 1 year ago by Anonymous.
- Answer Thank you for your inquiry! The Insignia™ - 50-Pint Dehumidifier is designed to effectively dehumidify areas up to approximately 3,000 square feet. This makes it suitable for use in larger spaces such as basements, large rooms, or apartments where excess humidity needs to be controlled. It's important to note that the effectiveness of the dehumidifier can also depend on factors such as room layout, humidity levels, and insulation. Regular maintenance, such as cleaning the filter and ensuring proper drainage, can help optimize its performance. Keith | insignia Support https://www.bestbuy.com/site/insignia-50-pint-dehumidifier-with-energy-star-certification-white/6385836.p?skuId=6385836
  Answered 1 year ago by InsigniaCustomerSupport
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QuestionWhen on continuous drain mode, will it level out at a certain humidity? Or will humidity levels keep dropping if it’s able to?
Asked 1 year ago by Curious.
- Answer Thank you for reaching out to us. We appreciate your interest in our product. When using the continuous drain mode on the Insignia™ 50-Pint Dehumidifier with ENERGY STAR Certification, the humidity levels won’t keep dropping indefinitely. Instead, it will maintain a comfortable moisture level. This dehumidifier allows you to connect a hose for continuous drainage, so it won’t fill up the water tank. It’s designed to reduce moisture in the air, making your living space more comfortable. If you have any other questions, feel free to ask! -https://www.bestbuy.com/site/insignia-50-pint-dehumidifier-with-energy-star-certification-white/6385836.p?skuId=6385836Paul | Insignia Support
  Answered 1 year ago by InsigniaCustomerSupport
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Questions & Answers

Insignia™ - 50-Pint Dehumidifier - White

QuestionHi, Does my insignia have an automatic recycling feature so that when the humidity increase over 50% it starts running and when the humidity dips below 50% humidity it stops.

QuestionDoes it come with a drainage hose? And how long is it?

QuestionWhat is the operating temperature range?

QuestionWhen I turned it to turbo mode, the fan stop working, is it normal?

Questioncan you remove wheels

QuestionIs it portable, wheels?

QuestionIs this compatible with AFCI breakers or might it cause the breaker to nuisance trip?

QuestionWill the insignia 50 pint dehumidifier still work in a cool basement What is the lowest temperature that it will still work

QuestionHi, what refrigerant is used in this dehumidifier? For example, R-32 or R-410A? Or something different?

QuestionHow long is the power cord? There's a range of answers, including two different answers from Insignia (one says 5', another says 6').

QuestionWhy is my brand new humidifier not collecting any water after 48hours.

QuestionMy dehumidifier always shows the humidity is 30%, and therefore never runs. Per a nearby humidistat, the humidity is typically 50%-70%, well above the 40% it is set at. If I turn on turbo and let it run, it reads the full humidity. Why is it doing this?

QuestionExternal draining, downhill, every 4 or 5 days bucket still fills up? Why? No clogs, no kinks, going downhill. AND Using a hose thread with 3/8 barb. May change to garden hose, what is the ID AND OD needed? Many choices, conflicting answers here.

QuestionAfter 3 yrs, Insignia NS-DH20WH1-C stopped collecting water to the tank even tho it runs. Anyone has taken this model apart? Please share how. ALL screws are out but molded housing pieces do not unsnap. Can't troubleshoot if can't take it apart.

QuestionI have connected a garden hose for continuous use but the unit continues to fill the bucket and shuts off when full. The continuous flow light is on. What am I missing?

QuestionDoes this come with a draining hose?

QuestionI am wondering if this works on 240 Volts, or it only works with 110V???? anyone know the amps also? thanks in advance

QuestionHow far from gas drier or gas furnace should dehumidifier be?

QuestionWhat square footage can this unit handle?

QuestionWhen on continuous drain mode, will it level out at a certain humidity? Or will humidity levels keep dropping if it’s able to?

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Questions & Answers

Insignia™ - 50-Pint Dehumidifier - White

Q: QuestionHi, Does my insignia have an automatic recycling feature so that when the humidity increase over 50% it starts running and when the humidity dips below 50% humidity it stops.

Q: QuestionDoes it come with a drainage hose? And how long is it?

Q: QuestionWhat is the operating temperature range?

Q: QuestionWhen I turned it to turbo mode, the fan stop working, is it normal?

Q: Questioncan you remove wheels

Q: QuestionIs it portable, wheels?

Q: QuestionIs this compatible with AFCI breakers or might it cause the breaker to nuisance trip?

Q: QuestionWill the insignia 50 pint dehumidifier still work in a cool basement What is the lowest temperature that it will still work

Q: QuestionHi, what refrigerant is used in this dehumidifier? For example, R-32 or R-410A? Or something different?

Q: QuestionHow long is the power cord? There's a range of answers, including two different answers from Insignia (one says 5', another says 6').

Q: QuestionWhy is my brand new humidifier not collecting any water after 48hours.

Q: QuestionMy dehumidifier always shows the humidity is 30%, and therefore never runs. Per a nearby humidistat, the humidity is typically 50%-70%, well above the 40% it is set at. If I turn on turbo and let it run, it reads the full humidity. Why is it doing this?

Q: QuestionExternal draining, downhill, every 4 or 5 days bucket still fills up? Why? No clogs, no kinks, going downhill. **AND** Using a hose thread with 3/8 barb. May change to garden hose, what is the ID AND OD needed? Many choices, conflicting answers here.

Q: QuestionAfter 3 yrs, Insignia NS-DH20WH1-C stopped collecting water to the tank even tho it runs. Anyone has taken this model apart? Please share how. ALL screws are out but molded housing pieces do not unsnap. Can't troubleshoot if can't take it apart.

Q: QuestionI have connected a garden hose for continuous use but the unit continues to fill the bucket and shuts off when full. The continuous flow light is on. What am I missing?

Q: QuestionDoes this come with a draining hose?

Q: QuestionI am wondering if this works on 240 Volts, or it only works with 110V???? anyone know the amps also? thanks in advance

Q: QuestionHow far from gas drier or gas furnace should dehumidifier be?

Q: QuestionWhat square footage can this unit handle?

Q: QuestionWhen on continuous drain mode, will it level out at a certain humidity? Or will humidity levels keep dropping if it’s able to?

Best-selling dehumidifiers

QuestionHi, Does my insignia have an automatic recycling feature so that when the humidity increase over 50% it starts running and when the humidity dips below 50% humidity it stops.

QuestionDoes it come with a drainage hose? And how long is it?

QuestionWhat is the operating temperature range?

QuestionWhen I turned it to turbo mode, the fan stop working, is it normal?

Questioncan you remove wheels

QuestionIs it portable, wheels?

QuestionIs this compatible with AFCI breakers or might it cause the breaker to nuisance trip?

QuestionWill the insignia 50 pint dehumidifier still work in a cool basement What is the lowest temperature that it will still work

QuestionHi, what refrigerant is used in this dehumidifier? For example, R-32 or R-410A? Or something different?

QuestionHow long is the power cord? There's a range of answers, including two different answers from Insignia (one says 5', another says 6').

QuestionWhy is my brand new humidifier not collecting any water after 48hours.

QuestionMy dehumidifier always shows the humidity is 30%, and therefore never runs. Per a nearby humidistat, the humidity is typically 50%-70%, well above the 40% it is set at. If I turn on turbo and let it run, it reads the full humidity. Why is it doing this?

QuestionExternal draining, downhill, every 4 or 5 days bucket still fills up? Why? No clogs, no kinks, going downhill. AND Using a hose thread with 3/8 barb. May change to garden hose, what is the ID AND OD needed? Many choices, conflicting answers here.

QuestionAfter 3 yrs, Insignia NS-DH20WH1-C stopped collecting water to the tank even tho it runs. Anyone has taken this model apart? Please share how. ALL screws are out but molded housing pieces do not unsnap. Can't troubleshoot if can't take it apart.

QuestionI have connected a garden hose for continuous use but the unit continues to fill the bucket and shuts off when full. The continuous flow light is on. What am I missing?

QuestionDoes this come with a draining hose?

QuestionI am wondering if this works on 240 Volts, or it only works with 110V???? anyone know the amps also? thanks in advance

QuestionHow far from gas drier or gas furnace should dehumidifier be?

QuestionWhat square footage can this unit handle?

QuestionWhen on continuous drain mode, will it level out at a certain humidity? Or will humidity levels keep dropping if it’s able to?