A:AnswerI have a Samsung Galaxy S3 and I can get 2 full charges with about a quarter left over on the portable charger. I get a full charge on my phone in less than an hour.
A:AnswerPlease contact our team for assistance with troubleshooting and warranty evaluation. They can be reached by email at http://www.insigniaproducts.com/contact-us.html or by phone at 1-877-467-4289 any day between 8am and 9pm CST.