Questions & Answers

Name: Insignia™ - 55” Class LED 4K UHD Smart Fire TV Edition TV
Brand: Insignia™
SKU: 6245800
Price: 85.99 USD
Rating: 4.4 (4975 reviews)

Insignia™ - 55” Class LED 4K UHD Smart Fire TV Edition TV

Model:: NS-55DF710NA19; |
SKU:: 6245800

User rating, 4.4 out of 5 stars with 4975 reviews.

Highly rated by customers for:

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QuestionMy tv won't connect to wifi. Any suggestions?
Asked 4 years ago by Koolaid.
- Answer I had the exact same issue shortly after I purchased it. Now with the TV 19 months old the picture has gone out and Amazon says it’s a motherboard issue. If you’re within the 1 year warranty, get someone out ASAP to fix or replace the TV so you don’t end up with a hint brick like mine.
  Answered 4 years ago by Jason
  Answer this question
Questionhow do i get voice demands back on my remote after o canelled my amason prime membership?
Asked 4 years ago by insignia.
- Answer Hi, The voice commands on this set work only when there is an Amazon account signed in this TV. I would recommend you to re-enable your account, set it again on this TV, enjoy the full experience and get the voice commands back. Adolfo M. - Insignia Support
  Answered 4 years ago by InsigniaCustomerSupport
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QuestionThis is concerning the aspect ratio. When we go to display, the only one shown is the 4:3 with options for stretch. Any setting you chose and only two are available the outer edges are cut off. How do I get the 16:9 format that should be available?
Asked 4 years ago by Anonymous.
- Answer For product support, please call 1-877-467-4289 available from 8am to 9pm CT daily.
  Answered 4 years ago by InsigniaCustomerSupport
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QuestionMy insignia tv has sound but no picture . What can I do to fix this? I tried unplugging . It is still black screen and doesn’t reset. My second time asking with no response yet
Asked 4 years ago by Anonymous.
- Answer For product support, please call 1-877-467-4289 available from 8am to 9pm CT daily.
  Answered 4 years ago by InsigniaCustomerSupport
  Answer this question
QuestionI used to be able to go into the picture settings then to the advanced options and turn on or off the motion smoothing. Now when I select the picture setting, either nothing happens or it only shows me some setting options but not the advanced settings
Asked 4 years ago by Motionsmoothing.
- Answer For product support, please call 1-877-467-4289 available from 8am to 9pm CT daily.
  Answered 4 years ago by InsigniaCustomerSupport
  Answer this question
QuestionI just bought this tv and its saying on my xbox one x that my tv does not support 4k .... i need some help
Asked 5 years ago by Anonymous.
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QuestionAll of a sudden my TV will not come on I use the remote nothing wrong with the batteries I pulled it from the Lord every time I pull it on the blue light comes on then start blinking and it's TV never actually comes on what should I do
Asked 5 years ago by Tameka.
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QuestionWhat are the measurements of the mounting holes on the back of the TV? Since it states it is Vesa 200x200, I do not seem to be able to find holes in that pattern. From what I can see, the mounting holes are 26" apart horizontally and 8" apart vertically
Asked 5 years ago by Mamasan.
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QuestionI recently bought a floor model 55" insignia fire tv. (no remote) my fire stick wont play .... any suggestions on how to get it working ? worked fine in a non fire tv....Please Help
Asked 5 years ago by bill.
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Questionwhen I leave the tv on home screen or leave a movie on pause, the tv shuts off after about 5 minutes. is there a way to disable this?
Asked 5 years ago by ve3czg.
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QuestionI restarted the tv on the main amazon menu and now my amazon prime videos I purchased won’t play?
Asked 5 years ago by Pc221.
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QuestionI'm going to be using this for gaming with my PS4 and my Nintendo Switch. Is this a good tv?
Asked 5 years ago by Dinoman.
- Answer Yes indeed
  Answered 5 years ago by Overcharged
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QuestionHi, I purchased this TV as an open box product, so it did not come with legs. What would be a good replacement so I do not need to mount it to the wall?
Asked 5 years ago by Maggie.
- Answer You can order it the legs from the company
  Answered 5 years ago by Overcharged
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QuestionIs this an oculus compatible tv?
Asked 5 years ago by Momma.
- Answer No, this TV doesn't have Chromecast built-in.
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionCan I add the Xfinity app
Asked 5 years ago by Donna.
- Answer No, you cannot add the Xfinity app to this TV. You can connect your Xfinity device to one of the HDMI inputs on the TV.
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionOut of the blue my Insignia FireTV will not display any anything that is connected to input 1,2 or 3. I tried unplugging my cable box and video game console and replugging them in after five minutes. I've tried resetting the TV to factory settings no joy
Asked 5 years ago by Terry.
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QuestionI bought 55 inch Fire stick Tv about 10 months ago from Best Buy. The sound went out yesterday while I was watching
Asked 5 years ago by Football.
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QuestionHow do I enable 4k on my tv
Asked 5 years ago by Splurge72.
- Answer This is a 4K TV, just play 4K enabled content.
  Answered 5 years ago by InsigniaCustomerSupport
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QuestionIs there a user guide with this tv?
Asked 5 years ago by Anonymous.
- Answer No Answer, but is there a user guide?
  Answered 5 years ago by Emma
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QuestionWhat does Alexa do on this tv
Asked 5 years ago by Mickey.
- Answer Easily control your TV with the included Voice Remote with Alexa—plus, launch apps, search for titles, play music, switch inputs, control smart home devices, and more, using just your voice.
  Answered 5 years ago by InsigniaCustomerSupport
  Answer this question

Showing 181-200 of 760 questions

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Questions & Answers

Insignia™ - 55” Class LED 4K UHD Smart Fire TV Edition TV

Q: QuestionMy tv won't connect to wifi. Any suggestions?

Q: Questionhow do i get voice demands back on my remote after o canelled my amason prime membership?

Q: QuestionThis is concerning the aspect ratio. When we go to display, the only one shown is the 4:3 with options for stretch. Any setting you chose and only two are available the outer edges are cut off. How do I get the 16:9 format that should be available?

Q: QuestionMy insignia tv has sound but no picture . What can I do to fix this? I tried unplugging . It is still black screen and doesn’t reset. My second time asking with no response yet

Q: QuestionI used to be able to go into the picture settings then to the advanced options and turn on or off the motion smoothing. Now when I select the picture setting, either nothing happens or it only shows me some setting options but not the advanced settings

Q: QuestionI just bought this tv and its saying on my xbox one x that my tv does not support 4k .... i need some help

Q: QuestionAll of a sudden my TV will not come on I use the remote nothing wrong with the batteries I pulled it from the Lord every time I pull it on the blue light comes on then start blinking and it's TV never actually comes on what should I do

Q: QuestionWhat are the measurements of the mounting holes on the back of the TV? Since it states it is Vesa 200x200, I do not seem to be able to find holes in that pattern. From what I can see, the mounting holes are 26" apart horizontally and 8" apart vertically

Q: QuestionI recently bought a floor model 55" insignia fire tv. (no remote) my fire stick wont play .... any suggestions on how to get it working ? worked fine in a non fire tv....Please Help

Q: Questionwhen I leave the tv on home screen or leave a movie on pause, the tv shuts off after about 5 minutes. is there a way to disable this?

Q: QuestionI restarted the tv on the main amazon menu and now my amazon prime videos I purchased won’t play?

Q: QuestionI'm going to be using this for gaming with my PS4 and my Nintendo Switch. Is this a good tv?

Q: QuestionHi, I purchased this TV as an open box product, so it did not come with legs. What would be a good replacement so I do not need to mount it to the wall?

Q: QuestionIs this an oculus compatible tv?

Q: QuestionCan I add the Xfinity app

Q: QuestionOut of the blue my Insignia FireTV will not display any anything that is connected to input 1,2 or 3. I tried unplugging my cable box and video game console and replugging them in after five minutes. I've tried resetting the TV to factory settings no joy

Q: QuestionI bought 55 inch Fire stick Tv about 10 months ago from Best Buy. The sound went out yesterday while I was watching

Q: QuestionHow do I enable 4k on my tv

Q: QuestionIs there a user guide with this tv?

Q: QuestionWhat does Alexa do on this tv

QuestionMy tv won't connect to wifi. Any suggestions?

Questionhow do i get voice demands back on my remote after o canelled my amason prime membership?

QuestionThis is concerning the aspect ratio. When we go to display, the only one shown is the 4:3 with options for stretch. Any setting you chose and only two are available the outer edges are cut off. How do I get the 16:9 format that should be available?

QuestionMy insignia tv has sound but no picture . What can I do to fix this? I tried unplugging . It is still black screen and doesn’t reset. My second time asking with no response yet

QuestionI used to be able to go into the picture settings then to the advanced options and turn on or off the motion smoothing. Now when I select the picture setting, either nothing happens or it only shows me some setting options but not the advanced settings

QuestionI just bought this tv and its saying on my xbox one x that my tv does not support 4k .... i need some help

QuestionAll of a sudden my TV will not come on I use the remote nothing wrong with the batteries I pulled it from the Lord every time I pull it on the blue light comes on then start blinking and it's TV never actually comes on what should I do

QuestionWhat are the measurements of the mounting holes on the back of the TV? Since it states it is Vesa 200x200, I do not seem to be able to find holes in that pattern. From what I can see, the mounting holes are 26" apart horizontally and 8" apart vertically

QuestionI recently bought a floor model 55" insignia fire tv. (no remote) my fire stick wont play .... any suggestions on how to get it working ? worked fine in a non fire tv....Please Help

Questionwhen I leave the tv on home screen or leave a movie on pause, the tv shuts off after about 5 minutes. is there a way to disable this?

QuestionI restarted the tv on the main amazon menu and now my amazon prime videos I purchased won’t play?

QuestionI'm going to be using this for gaming with my PS4 and my Nintendo Switch. Is this a good tv?

QuestionHi, I purchased this TV as an open box product, so it did not come with legs. What would be a good replacement so I do not need to mount it to the wall?

QuestionIs this an oculus compatible tv?

QuestionCan I add the Xfinity app

QuestionOut of the blue my Insignia FireTV will not display any anything that is connected to input 1,2 or 3. I tried unplugging my cable box and video game console and replugging them in after five minutes. I've tried resetting the TV to factory settings no joy

QuestionI bought 55 inch Fire stick Tv about 10 months ago from Best Buy. The sound went out yesterday while I was watching

QuestionHow do I enable 4k on my tv

QuestionIs there a user guide with this tv?

QuestionWhat does Alexa do on this tv