A:AnswerHi Nunn,
If you are planning to use it only for Blu-Ray then there is no need for internet connection. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
A:AnswerHi BrooklynCustomer22,
We're sorry for your experience. For further assistance, please contact Insignia 1-877-467-4289 or visit https://www.insigniaproducts.com/ for more troubleshooting step.
Insignia Support
Lea
https://www.insigniaproducts.com/
A:AnswerFrom the user manual (haven’t needed this)
PROBLEM
Picture does not fill the screen. There are black bars around the picture.
Solution:
• Press and hold Home until the Quick Settings menu opens. Select Display - Picture Size, then change the setting. If Picture Size is grayed out (not available to select), change the setting for Auto Aspect to Off.