Questions & Answers

Q: QuestionDoes this TV support spectrum tv and the xumo streaming box

Asked 1 month ago by memamason.

• A:Answer Hello, thanks for your question. Yes, this Insignia 65" Class QF Series QLED 4K UHD Smart Fire TV [Model: NS65-UQFL26] supports the Spectrum TV app through the Fire TV platform, and it can also be used with a Xumo Stream Box by connecting the box to one of the TV’s HDMI inputs. Mueez | Insignia

  Answered 1 month ago by InsigniaCustomerSupport

  
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Q: QuestionHow much memory does it have for apps, etc

Asked 2 months ago by Jin.

Q: QuestionIs Insignia TVs support SmartThings App?

Asked 2 months ago by Anonymous.

Q: QuestionWill this TV support Paramount Plus?

Asked 4 months ago by Mike.

• A:Answer Hi Mike, thank you for your question! Yes, this TV will support Paramount Plus. The Insignia 65" QF Series is a Smart Fire TV, which means it runs Amazon’s Fire TV platform. Fire TV supports all major streaming apps, including Paramount+, through the Amazon Appstore. Once the TV is set up, you can download the Paramount Plus app and sign in with your account. Vennila | Insignia

  Answered 4 months ago by InsigniaCustomerSupport

  
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Q: QuestionCan the TV be mounted upside down and the image be rotated 180°?

Asked 4 months ago by Sbiker.

• A:Answer Hi there, thank you for your question. Insignia TVs, including the 65" Class QF Series QLED 4K UHD Smart Fire TV, are not designed to be mounted upside down, and they do not include a feature to rotate the image 180°. For proper operation and to avoid potential damage, the TV should only be installed in the standard upright orientation. Vennila | Insignia

  Answered 4 months ago by InsigniaCustomerSupport

  
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Q: QuestionIs this touchscreen?

Asked 4 months ago by Touchscreen.

• A:Answer Hello! Thank you for your question. The Insignia 65" Class QF Series QLED 4K UHD Smart Fire TV is not a touchscreen TV. It works like a normal TV that you control with the remote or voice commands through Fire TV. Darshan | Insignia

  Answered 4 months ago by InsigniaCustomerSupport

  
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Q: QuestionDoes it have the Direct TV app?

Asked 4 months ago by Anonymous.

• A:Answer Hi, thank you for your question. Yes, the Insignia™ 65" Class QF Series QLED 4K UHD Smart Fire TV does support the DIRECTV STREAM app, since it runs on the Fire TV platform and can download it from the Amazon Appstore. Thank you for choosing Insignia. Sudeep | Insignia

  Answered 4 months ago by InsigniaCustomerSupport

  
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Q: QuestionHow much does this TV weigh?

Asked 5 months ago by Pamp.

• A:Answer Hello Pamp, thank you for your question. The Insignia™ 65" Class QF Series QLED 4K UHD Smart Fire TV is designed with a lightweight, streamlined build that makes setup and placement simple. According to the product specifications, the television weighs 27.8 pounds with the stand attached and 27.6 pounds without the stand. This minimal difference reflects the slim, low‑profile stand design used on this model. Narendra | Insignia

  Answered 5 months ago by InsigniaCustomerSupport

  
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Q: QuestionI am not very knowledgeable when in comes to using an Alexa voice system. Can you use voice command talking directly to unit like an Echo ("Alexa turn on the tv", "Alexa lower the volume", etc.) or do you have to speak into the remote control? Thanks.

Asked 6 months ago by Artman.

• A:Answer Hello, thanks for your question Yes, this Insignia QF‑Series Fire TV supports hands‑free Alexa. You can speak directly to the TV for commands. The remote is only needed if the TV’s mic switch is turned off. Sarada | Insignia Products

  Answered 5 months ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this tv have closed caption capability

Asked 6 months ago by Anonymous.

• A:Answer Hello Insignia customer, thank you for your question! Yes, this TV supports closed captions. The built‑in Fire TV operating system includes closed‑caption capability, and you can turn captions on or adjust their appearance by going to Settings → Accessibility → Closed Captions. Vennila | Insignia

  Answered 5 months ago by InsigniaCustomerSupport

  
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Q: Questionwhat is the standard manufacture warranty

Asked 6 months ago by Anonymous.

• A:Answer Hello, Thank you for your question. The standard manufacturer warranty for this product provides one year of limited coverage for both parts and labor. This ensures support during the first year of ownership and offers added confidence in the product’s reliability. Andres | Insignia

  Answered 5 months ago by InsigniaCustomerSupport

  
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Q: QuestionI want to mount this tv onto my wall but since its high up I am wanting to know how long the power cord is before buying to make sure the cord will reach the bottom to the plug.

Asked 6 months ago by Nick.

• A:Answer Power cord is shorter, but could purchase a longer one

  Answered 4 months ago by KRISTINAEVerified Purchase

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Q: QuestionWhy does do my external speakers randomly "pop" when the TV is off? Also why is there not setting to prevent the TV from going to sleep

Asked 6 months ago by Adam.

• A:Answer Hi Adam! Thanks for your question. A popping sound from external speakers when the TV is off usually happens when the connected audio device powers down at a different time than the TV, or from small electrical fluctuations in the audio connection. This is common with soundbars and receivers. This model also doesn’t include a setting to fully disable sleep mode, as it’s designed to enter sleep automatically to save power. If the popping continues, our support team at 877-467-4289 or insigniasupport@bestbuy.com, they can help with more troubleshooting. Poojitha | Insignia

  Answered 5 months ago by InsigniaCustomerSupport

  
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Q: QuestionWhat kind of upscaling processor does this Insignia TV have

Asked 6 months ago by Rusty.

Q: Questiondoes the remote for this tv have a voice command feature?

Asked 8 months ago by DonnaB.

• A:Answer yes, it has Alexa voice remote.

  Answered 7 months ago by DawannaTVerified Purchase

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Q: QuestionDoes this TV have digital audio output (optical)?

Asked 8 months ago by Sw23.

• A:Answer yes

  Answered 7 months ago by Anonymous

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Q: Questiondoes it have a built in web browser? I could care less about streaming services. If it is a smart tv you should be able to browse the web

Asked 8 months ago by pcnot.

• A:Answer Yes it does, was able to check my Facebook which was pretty cool.

  Answered 7 months ago by DominiquePVerified Purchase

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Q: Questiondo you offer wall installment? At what cost

Asked 8 months ago by nancy.

• A:Answer Hi Nancy! Thank you for your question. Insignia does not provide installation services directly, but Best Buy’s Geek Squad offers professional wall‑mount installation for TVs. Pricing can vary depending on the type of mount and the installation setup, so the Best Buy team can give you the most accurate cost and scheduling options in‑store or online. We appreciate you reaching out. Poojitha | Insignia

  Answered 5 months ago by InsigniaCustomerSupport

  
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Q: QuestionIs this tv Matter compliant? Is it Google Home compliant?

Asked 9 months ago by OutlanderNC.

• A:Answer Yes

  Answered 9 months ago by VictorWVerified Purchase

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