Questions & Answers

Q: QuestionDoes this tv have closed caption capability

Asked 3 months ago by Anonymous.

• A:Answer Hello Insignia customer, thank you for your question! Yes, this TV supports closed captions. The built‑in Fire TV operating system includes closed‑caption capability, and you can turn captions on or adjust their appearance by going to Settings → Accessibility → Closed Captions. Vennila | Insignia

  Answered 2 months ago by InsigniaCustomerSupport

  
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Q: Questionwhat is the standard manufacture warranty

Asked 3 months ago by Anonymous.

• A:Answer Hello, Thank you for your question. The standard manufacturer warranty for this product provides one year of limited coverage for both parts and labor. This ensures support during the first year of ownership and offers added confidence in the product’s reliability. Andres | Insignia

  Answered 2 months ago by InsigniaCustomerSupport

  
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Q: QuestionI want to mount this tv onto my wall but since its high up I am wanting to know how long the power cord is before buying to make sure the cord will reach the bottom to the plug.

Asked 3 months ago by Nick.

• A:Answer Power cord is shorter, but could purchase a longer one

  Answered 1 month ago by KRISTINAEVerified Purchase

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Q: QuestionWhy does do my external speakers randomly "pop" when the TV is off? Also why is there not setting to prevent the TV from going to sleep

Asked 3 months ago by Adam.

• A:Answer Hi Adam! Thanks for your question. A popping sound from external speakers when the TV is off usually happens when the connected audio device powers down at a different time than the TV, or from small electrical fluctuations in the audio connection. This is common with soundbars and receivers. This model also doesn’t include a setting to fully disable sleep mode, as it’s designed to enter sleep automatically to save power. If the popping continues, our support team at 877-467-4289 or [email protected], they can help with more troubleshooting. Poojitha | Insignia

  Answered 2 months ago by InsigniaCustomerSupport

  
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Q: QuestionWhat kind of upscaling processor does this Insignia TV have

Asked 3 months ago by Rusty.

Q: Questiondoes the remote for this tv have a voice command feature?

Asked 4 months ago by DonnaB.

• A:Answer yes, it has Alexa voice remote.

  Answered 4 months ago by DawannaTVerified Purchase

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Q: QuestionDoes this TV have digital audio output (optical)?

Asked 5 months ago by Sw23.

• A:Answer yes

  Answered 4 months ago by Anonymous

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Q: Questiondoes it have a built in web browser? I could care less about streaming services. If it is a smart tv you should be able to browse the web

Asked 5 months ago by pcnot.

• A:Answer Yes it does, was able to check my Facebook which was pretty cool.

  Answered 4 months ago by DominiquePVerified Purchase

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Q: Questiondo you offer wall installment? At what cost

Asked 5 months ago by nancy.

• A:Answer Hi Nancy! Thank you for your question. Insignia does not provide installation services directly, but Best Buy’s Geek Squad offers professional wall‑mount installation for TVs. Pricing can vary depending on the type of mount and the installation setup, so the Best Buy team can give you the most accurate cost and scheduling options in‑store or online. We appreciate you reaching out. Poojitha | Insignia

  Answered 2 months ago by InsigniaCustomerSupport

  
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Q: QuestionIs this tv Matter compliant? Is it Google Home compliant?

Asked 6 months ago by OutlanderNC.

• A:Answer Yes

  Answered 6 months ago by VictorWVerified Purchase

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Q: QuestionI want to install a universal swivel stand on the TV but I don't see the hole where the screw goes.

Asked 6 months ago by Stepstep.

• A:Answer It has the holes. They are on the lower half of the back.

  Answered 1 month ago by DstukVerified Purchase

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Q: QuestionWhat kind of screen finish does the TV have? Semi-gloss, matte, gloss, etc?

Asked 6 months ago by MoreSpecs.

• A:Answer Screen fishing is glossy

  Answered 6 months ago by StephanieTVerified Purchase

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Q: QuestionWhat is the TV's audio Low Frequency Extension?

Asked 6 months ago by AudioFrequencyResponse.

Q: QuestionWhen does the sale end on this T.v.

Asked 6 months ago by ELLs.

Q: QuestionIs this TV compatible with HULU? And do I need an additional fire stick to access HULU?

Asked 6 months ago by Isrmar1.

• A:Answer Yes compatible with Hulu. No you so not need additional fire stick.

  Answered 6 months ago by IvetteArriagaVerified Purchase

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Q: QuestionCan I use the Insignia 65” in a country that uses the PAL system? In other words would I be able to watch TV and Netflix in a PAL environment?

Asked 6 months ago by PaulRA.

Q: Questionapprox weight of set

Asked 7 months ago by Thanx.

Q: QuestionWhat's the storage space?

Asked 7 months ago by Mobe99.

Q: QuestionCan I use my Roku account/stick with this TV?

Asked 7 months ago by Junior.

• A:Answer Yes

  Answered 7 months ago by LATREASASVerified Purchase

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