Questions & Answers

Q: QuestionThis freezer is sold out right now can I reserve 2?

Asked 5 years ago by Lou.

Q: QuestionWhat are the dimensions for this freezer

Asked 5 years ago by Anonymous.

Q: Questionwhat type of refrigerant is used in this model

Asked 5 years ago by ice.

• A:Answer The refrigerant in this unit is R600a.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionCan it be laid on its side for transport from the store to home?

Asked 5 years ago by Bjoyz.

• A:Answer Any type of refrigeration equipment should never be laid on its side for transport. This is because of the refrigerant in the closed system; if it is allowed to lay on its side, when the unit starts up the compressor could be dry (since gravity will cause the refrigerant to pool in the lowest possible spot while it is in this position). If you absolutely must transport this unit on its side, you will have to let it sit upright for several hours before plugging it in.

  Answered 4 years ago by TylerRodick

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Q: QuestionMy freezer only came with one screw on leg. Is that how it’s supposed to be or are there supposed to be 4?

Asked 5 years ago by Hrdcore.

• A:Answer This unit should have 2 adjustable feet.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionHow much does this freezer weigh (empty)?

Asked 5 years ago by Nmp60.

• A:Answer This freezer weighs about 79.3664 pounds.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionDoes it come in black?

Asked 5 years ago by Bandera2.

• A:Answer No, it does not come in black.

  Answered 5 years ago by CommunityAnswer

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Q: Questionwhen will you have this item in stock?

Asked 5 years ago by jlo.

Q: QuestionwHEN WILL THE iNSIGNIA 7.0 CU FT FREEZER BE BACK IN STOCK

Asked 5 years ago by SHAUN.

• A:Answer Hello Shaun, I truly apologize for the lack of products due to the current situation we are all facing. We are doing our best to restock all products as soon as possible, however we still do not have an exact date. Remember that you can also be notified via email once the item is available again on the Best Buy website. Itzel I. - Insignia Support.

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionIf I order a freezer, how long will it take to be in????

Asked 5 years ago by Hotmess1610.

Q: QuestionArent they manufacturing these units any more? Consumer reports just mentioned it on their website this month?

Asked 5 years ago by Anonymous.

Q: QuestionWhen will you be restock

Asked 5 years ago by question.

Q: QuestionI know this is 7.0 Cu.Ft chest freezer. What is the exact dimension of this freezer? Need to know to make sure it fits into where I want to put it in...

Asked 5 years ago by Anonymous.

• A:Answer Hi there, The dimensions of this chest freezer can be found on Best Buy and the Insignia Products page. I have also listed them below: *Product Height: 33 1/2 inches *Product Width: 37 1/5 inches *Product Depth: 20 3/5 inches - Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionI bought an Insignia 7.0 cu ft chest freezer in white on Nov. 26, 2019. It has gone out and will not come on at all. How do I get this replaced or returned?

Asked 5 years ago by Customer41920.

• A:Answer Call the store you purchased the unit from. They will either authorize a return or repair it.

  Answered 5 years ago by jerrymVerified Purchase

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Q: QuestionI need a basket for my deep freezer

Asked 5 years ago by Linda.

• A:Answer Hi, Linda., We will be more than happy to assist you with this at https://www.insigniaproducts.com/contact-us Cesar G. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionIs this item available for pickup

Asked 5 years ago by Quay.

• A:Answer Yes, it is.

  Answered 5 years ago by JeffVerified Purchase

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Q: QuestionIs this freezer available in Bakersfield ca

Asked 5 years ago by Jj.

Q: QuestionWhen will any chest freezers be available?

Asked 5 years ago by availability.

Q: QuestionCan this be put outside under a covered patio? I thought about getting a cover to protect it from the weather if I put it out on the patio. I purchased this in 2015 and I'm living in an apartment on the second floor.

Asked 5 years ago by toddj007.