Questions & Answers

Q: QuestionIs the door hinge on this freezer reversible?

• A:Answer Yes, the door hinge is reversible on this freezer.

Q: QuestionWhat is the capacity of this freezer?

• A:Answer The capacity of this freezer is 7.1 cubic feet.

Q: QuestionDoes this freezer have adjustable shelves?

• A:Answer Yes, this freezer has adjustable shelving.

Q: QuestionWhat is the minimum operating temperature for this freezer?

• A:Answer The minimum operating temperature for this freezer is 0 degrees fahrenheit.

Q: QuestionCan this freezer be used in a garage?

• A:Answer Yes, this freezer is garage ready in freezer mode.

Q: QuestionDoes this freezer have leveling legs?

• A:Answer Yes, this freezer has adjustable leveling legs.

Q: QuestionIs this freezer frost free ?

Asked 6 months ago by 5678.

• A:Answer I do not think so; it only draws approx. 200 watts when running, & has a drain hole: hallmarks of a manual defrost. I run manual freezers on a manual (pin)timer, 12 hrs on, 12 hrs off. It allows rock-hard freezer foods, but is off enuf to control ice buildup; I haven’t had to defrost our freezer in about 7 years—& it saves a chunk of change off utility bills.

  Answered 4 months ago by chimonger

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Q: QuestionWhat are the inside dimensions. Need to know if a 13X18 sheet pan will fit on the shelf.

Asked 3 months ago by P3.

• A:Answer Hello, the shelf measures 17 inches Width ,16.5 inches depth, so a 13 inches × 18 inches sheet pan will not fit flat inside the unit. A standard 13 × 18 inches sheet pan requires at least 18 inches of internal width or depth to lay flat. It may fit at an angle, but it cannot be placed level on the shelf. Sandhya | Insignia Products

  Answered 3 months ago by InsigniaCustomerSupport

  
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Q: QuestionIs there an indicator light to show that it's on and running?

Asked 1 month ago by Raquel.

• A:Answer Hello Raquel, thank you for your question. Yes, this Insignia 7.1 Cu. Ft. Garage Ready Upright Convertible Freezer does include an indicator light. There is a power indicator light on the front of the unit that lets you know the freezer is turned on and running. This helps you confirm at a glance that the appliance has power and is operating normally. Sudeep | Insignia

  Answered 1 month ago by InsigniaCustomerSupport

  
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Q: QuestionI have a GMC Terrain SUV. Can I carry the freezer home lying on its side or back, not upright.

Asked 3 months ago by Anonymous.

• A:Answer Hello, thank you for your question. You can transport the Insignia™ 7.1 Cu. Ft. Upright Freezer (NS‑UZ70WH26L) on its side or back if needed. Once you get it home, make sure to let it sit upright for the same amount of time it was laying down (up to 24 hours) before plugging it in. This allows the compressor oil to settle properly. Thank you for choosing Insignia. Sidhartha | Insignia

  Answered 2 months ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this appliance require an upgraded outlet?

Asked 5 months ago by Wanda.

• A:Answer Regular 115v. wall socket.

  Answered 4 months ago by chimonger

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Q: QuestionWhat are the interior dimensions.

Asked 5 months ago by Rick.

• A:Answer Hello Rick, thanks for your question. The interior space is about 42.3 inches in height,17.2 inches in width, 16.8 inches depth for the main compartment, with shelves measuring 17 × 16.5 inches and the crisper drawer at 7.36 × 16.7 × 10.2 inches. That’s the full usable internal layout of the 7.1 cu. ft. Insignia upright freezer. Sandhya | Insignia

  Answered 3 months ago by InsigniaCustomerSupport

  
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Q: QuestionThere is a hole under the drawer that seems to be for the manual defrost. Where does it drain?

Asked 5 months ago by ASte.

• A:Answer Check underneath from the front, or look at back, for a tray that should be under that drain hole. Old tech, I’ve had to substitute old baking pans, & once even just formed aluminum foil pan. Drips usually dry in place. Some drains have tubing to direct drainage to drip pan off to one side under the box.

  Answered 4 months ago by chimonger

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Q: QuestionIs this supposed to be level front to back? The leveling feet on the front make it way higher at the front.

Asked 1 month ago by Kyle.

• A:Answer Hello Kyle, thanks for your question. Yes. This model NS‑UZ70SS26L includes front leveling feet only, and it is normal for the front to sit higher during adjustment. Upright freezers are designed to be leveled from the front so the cabinet sits perfectly level or with a slight backward tilt. Mueez | Insignia

  Answered 1 month ago by InsigniaCustomerSupport

  
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Q: QuestionWith delivery would they bring to basement

Asked 1 month ago by Nova.

• A:Answer Hello Nova, thank you for your question. On the Insignia 7.1 Cu. Ft. Garage Ready Upright Convertible Freezer, delivery policies, including whether the item can be brought to a basement, depend on Best Buy’s delivery team and the specific service level you choose. Some deliveries include room‑of‑choice service, while others may be limited to the main entrance. If you want to know more about delivery options for your address, you can check directly with Best Buy by calling at this number 1‑888‑237‑8289. Sudeep | Insignia

  Answered 1 month ago by InsigniaCustomerSupport

  
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Q: QuestionIs it garage ready

Asked 5 months ago by Rosie.

• A:Answer Yes. Just plug it in.

  Answered 5 months ago by Hawkshaw

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Q: QuestionFrost free

Asked 2 weeks ago by Anonymous.

• A:Answer Hello! Thank you for your question. The Insignia 7.1 cu. ft. Garage‑Ready Upright Convertible Freezer has a manual defrost system, it is not frost‑free. This means you’ll need to defrost it periodically whenever frost buildup. Darshan | Insignia

  Answered 2 weeks ago by InsigniaCustomerSupport

  
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Q: QuestionJust installed this in the garage. Plenty of space around it. It’s level front to back and side to side. So why am I getting ice around the front inside edge of the unit? This never happened with the old one. Side yes, opening, no

Asked 2 weeks ago by Denkuip.

• A:Answer Hello, thank you for the question. Ice along the front inside edge of your Insignia Garage ready Freezer usually means warm air is getting in, often from a door seal not fully closing or something inside preventing a tight seal. Please check that the gasket is clean and the door is closing firmly all around. For further help, please contact us at 877‑467‑4289 or insignia@bestbuy.com. Poojitha | Insignia

  Answered 2 weeks ago by InsigniaCustomerSupport

  
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Q: QuestionCan you use an extension cord to plug it in?

Asked 1 month ago by Anonymous.

• A:Answer Hello, thank you so much for your question. Yes, you can technically use an extension cord with the Insignia 7.1 Cu. Ft. Garage Ready Upright Convertible Freezer, but it is not recommended. Freezers draw a significant amount of power, and using an extension cord can lead to overheating, voltage drops, or improper operation. If it’s absolutely necessary, you should only use a heavy‑duty, grounded extension cord that is rated for large appliances. For best performance and safety, we always recommend plugging the freezer directly into a dedicated wall outlet. Sudeep | Insignia

  Answered 1 month ago by InsigniaCustomerSupport

  
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