Questions & Answers

Q: QuestionIs this unit Energy Star.

Asked 2 weeks ago by Jimi.

• A:Answer Hi Jimi, thank you for the question. No, the Insignia (Model: NS‑UZ70WH26L) 7.1 Cu. Ft. Upright Convertible Freezer is not ENERGY STAR certified. It is garage‑ready and efficient for its class, but it does not carry the ENERGY STAR label. Faisal | Insignia

  Answered 4 days ago by InsigniaCustomerSupport

  
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Q: QuestionWhat is the weight restriction on the bottom shelf?

Asked 2 weeks ago by Tito.

Q: QuestionI want to store this refrigerator on a three season porch in Michigan. Sometimes outdoor temperatures fall to -10°F for a few days. Would this be a problem?

Asked 3 weeks ago by Anonymous.

Q: QuestionIf it stops working during the manufacturer's standard warranty does it cover food loss?

Asked 3 weeks ago by Brian.

• A:Answer Hello Brian! Thank you for your question. The manufacturer’s standard warranty for the Insignia 7.1 Cu. Ft. Garage‑Ready Upright Convertible Freezer does not cover food loss if the unit stops working. The warranty covers repair or replacement of the appliance itself, but not any spoiled food. For further assistance, you can contact our support team at 1‑877‑467‑4289. Darshan | Insignia

  Answered 3 weeks ago by InsigniaCustomerSupport

  
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Q: QuestionCan this be used in a garage as a regrigerator?

Asked 1 month ago by Anonymous.

• A:Answer Hello, Yes, this unit can be used in a garage as a refrigerator. The Insignia™ 7.1 Cu. Ft. Garage Ready Upright Convertible Freezer is designed to operate in temperatures ranging from 0°F to 110°F, which makes it suitable for most garage environments. You can switch it between refrigerator and freezer modes depending on your needs. Sidhartha | Insignia

  Answered 1 month ago by InsigniaCustomerSupport

  
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Q: Questionis it frost free? can you use it indoors as well?

Asked 1 month ago by mimi.

• A:Answer Hello, thank you for your question. The Insignia 7.1 Cu. Ft. Garage Ready Upright Convertible Freezer uses a manual defrost system, not frost‑free. This means you’ll need to periodically defrost it yourself to remove ice buildup. It is safe to use indoors, and its garage‑ready design allows it to operate reliably in a wide temperature range. Mohan| Insignia

  Answered 1 month ago by InsigniaCustomerSupport

  
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Q: QuestionHow long is the power cord

Asked 1 month ago by Tony.

• A:Answer Hello Tony, thank you for the question. The power cord on the Insignia 7.1 Cu. Ft. Garage‑Ready Upright Convertible Freezer is 5.4 ft (165 cm) in length. Sudeep | Insignia

  Answered 1 month ago by InsigniaCustomerSupport

  
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Q: QuestionSo I want to buy this and put it in my room which is carpet so my roommate stops eating my food. Will I need a huge drain pan or one at all?

Asked 1 month ago by JoeJack.

Q: QuestionIs there a weight capacity per shelf?

Asked 1 month ago by Carl.

Q: QuestionRefrigerator good for cold winter garage

Asked 1 month ago by Curious.

Q: QuestionHow well does this operate in refrigerator mode? I have one now (not sure the brand) but it does not keep drinks cold, just slightly cool.

Asked 1 month ago by jason.

Q: QuestionWhat are the dimensions of the shipping box?

Asked 1 month ago by James.

Q: QuestionIs this freezer in stock in Auburn Ca.?

Asked 2 months ago by Frank.

• A:Answer Hello, thank you for your question. To check the availability of the Insignia 7.1 cu. ft. Upright Convertible Freezer, please visit the product page and select either Delivery or Pickup under the product description, then enter your ZIP code to see if the item is available in your area. You can also contact Best Buy at 1‑888‑237‑8289, and their team will be able to check availability and assist you further. Poojitha | Insignia

  Answered 2 months ago by InsigniaCustomerSupport

  
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Q: QuestionShould I remove the foam tabs from the drawers? They seem to be on pretty tight but I wasn't sure if that was for moving or permanent

Asked 2 months ago by Linds27.

Q: QuestionCan I buy an extra shelf?

Asked 2 months ago by idk.

• A:Answer O don’t think so

  Answered 2 months ago by CherylP

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Q: QuestionIs this considered a deep freezer?

Asked 3 months ago by G.

• A:Answer Hi G, Thank you for your question. This is definitely important information to know before making a purchase, and I’m happy to help clarify. After reviewing the details for the Insignia™ – 7.1 Cu. Ft. Garage-Ready Upright Convertible Freezer – Stainless Steel, I can confirm that this unit is a deep freezer, making it a great option for your needs. I hope you find this information helpful. If you have any additional questions or need further assistance, please don’t hesitate to contact Insignia Customer Support at 1‑877‑467‑4289. Best regards, Josh | Insignia Customer Service

  Answered 2 months ago by InsigniaCustomerSupport

  
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Q: QuestionCan you have two units in the garage

Asked 3 months ago by Nikki.

• A:Answer Yes! You can have one as a freezer and one as a refrigerator.

  Answered 2 months ago by user747622

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Q: Questionwhere can i see this model on display . either in the 07201 area or the 11218 area

Asked 3 months ago by artie.

• A:Answer Hello Artie, thank you for the question. To check if the Insignia 7.1 Cu. Ft. Upright Convertible Freezer is on display, please open the product page on BestBuy.com and look under the Pickup at Store section where you will see a See it at Store option. Click that and enter your ZIP code such as 07201 or 11218 to view nearby stores with display availability. If you face any difficulty with checking, please contact Best Buy at 1 (888) 237 8289 and they will check and help you with the availability details. Poojitha | Insignia

  Answered 3 months ago by InsigniaCustomerSupport

  
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Q: QuestionWould there be a problem with leaving this unplugged in a hot garage (Phoenix in the summer) for half the year? Would the cooling be impacted when we plug it back in?

Asked 3 months ago by Sunny.

• A:Answer Hello Sunny, thank you for your question. Yes, you can leave the freezer unplugged in a hot garage for several months. This model is garage‑ready and built to handle temperatures from 0°F to 110°F, so storing it in Phoenix heat won’t damage it. When you plug it back in, the cooling performance should not be affected. If you ever notice unusual performance after storage, feel free to contact us at 877‑467‑4289 or insigniasupport@bestbuy.com and we’ll be happy to help. Thank you for choosing Insignia. Sidhartha | Insignia

  Answered 3 months ago by InsigniaCustomerSupport

  
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