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Thank you for your inquiry! I'm sorry to hear about the broken part in your new Insignia freezer. Unfortunately, I can't directly receive photos, but you can contact Insignia customer support for assistance. They can help you identify the part and provide a replacement if necessary. You can reach Insignia customer support at 1-877-467-4289 or via email at [email protected]. They are available Monday to Saturday, from 8 a.m. to 9 p.m. CT. Keith | Insignia Support
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