“troubleshooting problems, ive been on the phone with several insignia customer service people and we havent been able to fix it. Ive tried restarting my camera manually then reinstalling the app I get through but it says device offline after black screen”

1-2 of 2 Answers

• the rep told me the update will not be until January, its crazy

  Answered by JoeHatingbestbuy 7 years ago

  Helpful (2)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• You also have to make sure you are very close to the camera with your phone when first setting up...about 3 feet or less.

  Answered by lindhen 7 years ago

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.