“I ordered online and don’t have an original receipt. How can I return a defective battery pack?”
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Everything you've ordered online is saved on your account in the Best buy app.
Sorry, there was a problem. Please try again later.Hi Dean, We sincerely apologize for this disappointing experience that you had with our Insignia™ - Extended Life Battery Pack for the Oculus Quest 2, but in order for you to have it returned, you need to have the original receipt or order number of the purchase. You can also reach out to Best Buy customer service phone number 1 (888) 237-8289 to try to request for the order information of your product. If you have any more questions or concerns, please use the link below to reach us. Insignia Products Lisa https://insigniaproducts.com
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