“I tried to install an Insignia NS-PCY5BMA2 Blue Tooth Adapter purchased in April onto my laptop and was unable to pair with my keyboard, mouse and printer/scanner. Tech Support says I have the wrong model. What would be a correct adapter for exchange?”

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• I should have included that I have a Windows 10 operating system, but the Tech Support person said that this device does not work with Windows 10.

  Answered by Alex 5 years ago

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• This adapter works with laptops and desktops running Microsoft Windows 10.

  Answered by InsigniaCustomerSupport 5 years ago

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