“Hello I bought an Insignia USB Bluetooth device from one of your stores.. I cannot get it to work on my desktop.. It keeps advising me that there is no Peripheral Device attached.. All my drivers are updated. what is it missing”
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Windows cannot find the correct driver, and the manufacturer support web site does not have it. I found a similar driver that does work, from another manufacturer. The driver file is named "USB-BT4LE_win7_vista_x64.exe". But, this would not allow me to pair my headphones. I needed more instructions, and found a document called "bose_win7_workaround_update1.pdf". I did find that this device installs automatically in Fedora Linux, without any issues. But, for Windows, installation is very difficult.
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