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Hello, we’re sorry to hear you’re having trouble getting audio from your Insignia Bluetooth Stereo Turntable. That’s definitely not the experience we want for you. For the best assistance with setup and troubleshooting, please reach out to Insignia Support. Our team can walk you through the steps to get your turntable working properly and help identify any issues with the unit. Please feel free to reach out directly at 877‑467‑4289 or [email protected]. Sandhya | Insignia
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