Questions & Answers

Q: QuestionWhat is the degree of tilt this mount provides?

• A:Answer This mount allows you to tilt either monitor from -85 degrees to 15 degrees.

Q: QuestionIs this dual screen mount compatible with all types of monitors?

• A:Answer It is compatible with monitors up to 30 inches that have a 75 x 75 or 100 x 100 VESA mount.

Q: QuestionCan I adjust the height of the monitors with this mount?

• A:Answer Yes, the mount has an adjustable height feature that lets you raise or lower your view to a maximum height of 15.7 inches.

Q: QuestionHow does this mount help with cable management?

• A:Answer It has an integrated cord management clip to keep your cables organized.

Q: QuestionDoes this mount require a lot of space on the desk?

• A:Answer No, it mounts to the edge of your desk, enhancing your setup without taking up too much room.

Q: Questionwhat is the maximum desk thickness that this can attach to?

Asked 1 year ago by Anonymous.

• A:Answer I have mine attached to a 4 inch thick desk with enough space to spare.

  Answered 1 year ago by WellingtonPVerified Purchase

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Q: QuestionWill this work with single 32" monitor? Specifically, the LG UltraGear 32" Nano IPS monitor sold at BestBuy?

Asked 2 years ago by DragonTamer270.

• A:Answer Yes, answering my own question. Bought this product an it does work just fine with my 32" monitor.

  Answered 2 years ago by DragonTamer270Verified Purchase

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Q: QuestionCan you adjust the distance between the monitors to be closer or further? Not talking so much about the angle but rather the distance between monitors. Thanks

Asked 2 years ago by distance.

• A:Answer Yes, but not through sliding or extending any part of the arm. It would be done by pivoting the most inner portion of the arm backwards (toward the back of the screen), and pivoting the center portion forward therefore moving the two sections closer. The bigger problem is that I cannot get them far enough apart. I have two 32” monitors on mine and the best I can do is to give up about 1.5” of viewing space on the right side of my left monitor. I also have two pics showing the inside edges touch and then overlapped to give an idea of how much they can be brought together. Also a couple pics of the back and how they have to pivot to print the screens closer. One thing I want to mention is to make sure you have enough room in the back to clamp to the desktop. The mount really needs about 3.5” on the backside, my setup is only about 2” and it seems fine but I worry that info the desk were to accidentally get bumped into there could be an issue. Overall they are good quality and no complaints as far as construction. I think in my case there was a better alternative for the 32” screens. So depending on your monitor sizes I think they are perfect for 24-27” setup.

  Answered 2 years ago by JeffSVerified Purchase

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Q: QuestionDoes this work with 1 monitor with a 75x75 VESA mount and another monitor with a 100x100 Mount?

Asked 2 years ago by Anonymous.

• A:Answer Yes it does. But you need to get the monitor mount. Sold separately. I had to buy from Amazon. Just the mounts

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionCan this be used with a 27" on one side, I thought I would get the dual, just in case in the future I want a 2nd Monitor, I did not want it to tilt since I would only have one 27"

Asked 3 years ago by demetri.

• A:Answer Yeah it will work fine with one monitor. Won't tilt so no worries. Long as you follow weight limits which are high enough you should be fine. Had my 32" on there at first before adding my second monitor which was 27". Nothing to worry about.

  Answered 2 years ago by DragonTamer270Verified Purchase

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Q: QuestionCan I buy hardware and extra parts?

Asked 2 months ago by Aesteban96.

Q: QuestionCan this be mounted on desks like the Micke from Ikea which doesn't have a lip on the edge? For example, can it be mounted inside the grommet hole?

Asked 4 months ago by Dumpy.

• A:Answer Thank you for your inquiry! The Insignia™ Dual Screen Desktop Mount for Monitors up to 30" is mainly designed to be clamped to the edge of a desk, which can be tricky with the IKEA Micke desk since it doesn’t have a traditional lip or overhang.

  Answered 4 months ago by InsigniaCustomerSupport

  
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Q: QuestionWould two 31.5 inch monitors fit on this mount? I currently have two 27” monitors on there and wanted to know if a 31.5 would be too big to fit side side.

Asked 7 months ago by Rigby.

• A:Answer Unfortunately not, that would be too long of a distance for the arms, I have a 32 inch (horizontally) and a 27inch (vertically) and it’s a tight fit

  Answered 7 months ago by BrandonNVerified Purchase

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Q: Questiondoes hold up 32 inch monitor

Asked 9 months ago by TrevorE.

• A:Answer This is a dual monitor mount it will accommodate two twenty four inch monitors horizontally aligned I suppose it may hold one 32” but it wouldn’t look right

  Answered 8 months ago by EdD1Verified Purchase

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Q: QuestionHow do you keep the clamp from sliding off the back of the desk?

Asked 9 months ago by quilter.

• A:Answer You do need about 4 inches of clearance from the back edge but it uses two clamps to hold it firm and has not moved on my desk since it was installed

  Answered 8 months ago by EdD1Verified Purchase

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Q: Questionwill the monitor mount work with a desk that is one inch thick?

Asked 10 months ago by and.

• A:Answer Yes. I’m using it on 1x1 steel frame plus a 3/4” marble top (1 3/4” total) and there’s still plenty room for even more thickness.

  Answered 10 months ago by StewVerified Purchase

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Q: QuestionIs there a purchasable extension to make the pole a little taller so that a second 32” monitor can be added to the pole vertically?

Asked 10 months ago by Ridgey.

• A:Answer The Insignia™ Dual Screen Desktop Mount for Monitors up to 30" (Model: NS-PMMD22) is designed to support two monitors side-by-side, each up to 30 inches. Unfortunately, it does not come with an extension to make the pole taller for adding a second 32" monitor vertically. However, you might consider these alternatives: 1. Separate Monitor Mount: Use a separate monitor mount for the second 32" monitor. This allows you to position it vertically without needing an extension. 2. Adjustable Monitor Arm: Look for an adjustable monitor arm that supports vertical stacking and can handle the weight and size of a 32" monitor. If you need further assistance or recommendations, feel free to ask!

  Answered 10 months ago by InsigniaCustomerSupport

  
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Q: QuestionHow tall is the center pole? I only have 14.5" of clearance above my desk and want to know if this will fit?

Asked 11 months ago by HIMDarling.

• A:Answer I would like to inform you that the height of the pole is 17.7 inches. I hope you find this information helpful. If you have any further questions or need additional assistance, please do not hesitate to reach out. - Carl | Insignia Support

  Answered 11 months ago by InsigniaCustomerSupport

  
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Q: QuestionWill this fit a 34" 21:9 monitor horizontally with a 32" 16:9 vertically?

Asked 1 year ago by BBRFL.

• A:Answer Hello BBRFL! The Insignia™ Dual Screen Desktop Mount (NS-PMMD22) is designed to support two monitors up to 30 inches each, with a maximum weight capacity of 22 pounds per monitor. Given this, it may not be suitable for a 34" 21:9 monitor horizontally and a 32" 16:9 monitor vertically, as both exceed the specified size limit. For your setup, you might need a mount that supports larger monitors. If you have any other questions or need further assistance, feel free to ask! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-dual-screen-desktop-mount-for-monitors-up-to-30-black/6505882.p?skuId=6505882

  Answered 1 year ago by InsigniaCustomerSupport

  
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