Questions & Answers

Q: QuestionCan I lock the doors on this Insignia cooler?

• A:Answer Yes, the doors are lockable to keep your beverages secure.

Q: QuestionWhat is the minimum and maximum temperature range for the beverage zone in this Insignia cooler?

• A:Answer The beverage zone can be adjusted from 34° F to 64° F (1° C to 18° C).

Q: QuestionWhat is the total capacity of the Insignia Dual Zone Wine and Beverage Cooler?

• A:Answer This cooler can store up to 42 standard wine bottles or a combination of wine bottles and cans.

Q: QuestionWhat type of lighting is used inside this Insignia cooler?

• A:Answer It uses LED internal lighting to help you see your beverages.

Q: QuestionHow many shelves does the Insignia Dual Zone Wine and Beverage Cooler come with?

• A:Answer This cooler comes with a total of 14 shelves, including both wire and wood shelves.

Q: QuestionDoes this beverage cooler have adjustable feet?

• A:Answer Yes, the cooler has four adjustable feet to provide you with flexible placement options.

Q: QuestionDoes this Insignia cooler have an alarm that sounds if the door is left open?

• A:Answer Yes, it has a door alarm that will sound if a door is left open for more than five minutes.

Q: QuestionWhere can I buy more of the wire shelves?

Asked 4 years ago by theWitzbold.

• A:Answer I called Insignia and they don't sell separate wire shelves. But after buying the unit, I see that they're not really needed. The idea is to space out the wire shelves so the cans can stand upright. So (18) cans x (3) shelves, plus (12) cans on the bottom means you can have 66 cans on one side of the unit, standing upright with only the three wire shelves. You could fit more if you lay them down, but I like them standing and 66 is plenty for me.

  Answered 4 years ago by Trevor

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Q: QuestionWhat is the noise level and what color is the light.

Asked 4 years ago by Mjb30.

• A:Answer We have had the Insignia for about a month & there is NO noise, seriously mean no noise. Light color is white.

  Answered 4 years ago by Tuck12

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Q: QuestionFridge turns on but doesn't cool

Asked 2 years ago by Rick.

• A:Answer Welcome to the club. We loved ours for the first year then it stopped working, so did it for many others see the reviews. Good news is it still looks good ha ha. Sry this happened. It was the best part of or kitchen remodel when it worked. Also no one will work on these, or if they do cost $500 to fix. Good luck

  Answered 2 years ago by E253

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Q: QuestionDoes it have all wood shelves? or a mix of wood and metal? In some of the pictures it has a mix, and in some they're all wood for wine bottles....

Asked 4 years ago by TeeAre.

• A:Answer It has a combination of both , You can choose to use them however you want

  Answered 4 years ago by Dnice65Verified Purchase

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Q: QuestionCan't get this to work without it starting to beep. Anyone have advice as to how to work this without it beeping after 5 minutes.

Asked 3 years ago by Disappointed.

• A:Answer There’s a tiny piece missing. Look at the bottom of the doors on the refrigerator and you’ll find a place for a small plug or button that should be depressed when the door closes. Ours was missing those little buttons so it wouldn’t register that the door was closed. Best Buy picked up the defective fridge and replaced it. Love the new one!!

  Answered 3 years ago by NHwomanVerified Purchase

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Q: QuestionHow wide does the cabinet opening need to be in order to allow the doors to open freely?

Asked 3 years ago by ceags13.

• A:Answer As long as your width is 24" the doors will open. You can slide it forwards a bit to open fully. I have mine built into a cabinet.

  Answered 3 years ago by MamaPVerified Purchase

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Q: QuestionCan this be used as freestanding?

Asked 4 years ago by Erica.

• A:Answer Yes

  Answered 4 years ago by Highlyrecommend

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Q: QuestionHi - my doors don't line up by a smidge (one is higher) Is there any way to adjust? Thx!

Asked 3 years ago by Linda.

• A:Answer I was told that having double doors that they will never be perfect. I sent the first one back because it was way off. The replacement was much better

  Answered 3 years ago by Gus21702Verified Purchase

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Q: QuestionDo LED lights turn on only when doors opened and turn off when closed? How long after the door is closed the lights turn off?

Asked 3 years ago by LEDs.

• A:Answer You can set the light to: Stay on all the time Turn on when the doors open Say off

  Answered 3 years ago by DennisVerified Purchase

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Q: QuestionAre the racks removable? If I want to stand up sports drinks

Asked 4 years ago by Anonymous.

• A:Answer Yes. Both the metal and wood racks are removable for larger size bottle etc

  Answered 4 years ago by ScottVerified Purchase

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Q: QuestionThe unit no longer beeps when doors are left open. Any advice? Thank you, have had less than a year.

Asked 1 year ago by Alarm.

• A:Answer Hi Alarm, We apologize for your experience with this product. We really want to help you address this issue. For us to better assist you, please contact us directly at 1-877-467-4289 so we can provide the best possible solution. Insignia Products Marites www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionCan this unit be placed in a cabinet?

Asked 4 years ago by Tyson.

• A:Answer This cooler is designed to be built-in or free standing.

  Answered 4 years ago by InsigniaCustomerSupport

  
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