“The fastener is almost impossible to reset. Following the instructions (downloaded so that I could see up close) and using tweezers, I was able to open and close it. Then I when I put in another SSD card, I couldn't get it to sit into the hole &fasten.”
Answer This Question
1-2 of 2 Answers
I found it easier to slide the fastener into the groove of the SDD before locking into the unit.
Sorry, there was a problem. Please try again later.Hello Blogalina, I apologize on behalf of Insignia regarding the issue you are having with the product. We would love to further check this with you. You can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT. Insignia Support Molina https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Sorry, there was a problem. Please try again later.