A:AnswerIf using distilled water the sensor may not detect the water level and you may have to reset the machine. You should use distilled water because any other water still has lime scale and other minerals in it that can clog the lines.
A:AnswerAt this price point the manufacturer will likely consider it DISPOSABLE if you make a warranty claim. Oh, and the warranty station will be miles from home.
If the BB extended warranty allows you to return it to the store, may want to get one?
A:AnswerThe ice cubes are definitely not thick large nuggets. If you compare them to a "standard" ice cube from your refrigerator, the large ice cubes are about half the size and have a hole in the middle. I have not tried the smaller cube option, but my guess would be closer to the Sonic Ice cube style. Hope this helps.
A:AnswerThe picture shows pretty well what the cubes look like. I would call them ice "bullets" rather than nuggets. The ice is fully frozen, not "chewy" or "slushy" like some of the higher end "nugget ice" machines. You will pay a lot more for that type of ice. There are 3 different "size" settings, but I don't honestly have a use for smaller cubes. On the largest setting, where we keep it, the cubes are just a littler larger than the diameter of the mouth of a plastic 20oz pop bottle. Its a nice little machine, and as long as you have realistic expectations, it wi serve you well!
A:AnswerI use a spray bottle mixed with lemon juice and water. Turn machine off and spray the metal nozzles that make the ice. Use a tooth brush to clean real dirty spots. Make sure to empty water.
A:AnswerThis sounds like a malfunction. May want to take it back for a replacement. My “Ice Full” only comes on once the basket is full. And the “Add Water” once it’s completely empty (and you can hear it trying to suck up water). Good luck!
