WHY ARE THESE REPLACEMENT FILTERS ALWAYS SOLD OUT. I NEVER SEE THEM ON HERE!!! YOU SELL THE UNITS JUST FINE BUT THE FILTERS ARE ALWAYS OUT OF STOCK!!! MAKE MORE SELL MORE MAKE MORE MONEY. SIMPLE AS 123.THIS IS TOTALLY EXTREMELY HIGHLY AGGRAVATING....... null

Question

Dontbuythisproduct · Accepted Answer

I am experiencing the SAME issue. We have no way to use the purifier because we cant find a replacement filter any where. I dont know whether to be more angry with Insignia or Best Buy. Im definitely leaving reviews all over the place though.

Answered by Dontbuythisproduct 2 years ago

customer · Answer

I can't find replacement filters from any source. Beware the measurements shown in the Best buy website are incorrect. The original filter is 11.75 inches high and 8.9 inches in diameter.

Instead you can clean your"disposable" HEPA filters. Several YouTube videos describe various methods for cleaning the filters.  Your mileage may vary. 
https://youtu.be/-zxFjfRmAgc
https://youtu.be/r79yi2u4YQA

Metalneck · Answer

I couldn't find replacement filters anywhere from October until two days ago (March 28). Insignia replied to one customer and it didn't address their question/concern. I tried eight times to respond to Insignia's comment and I get rolled back over to the filter product page. I think the agreement BB made to sell these products is a terrible one when replacement parts can't be found anywhere and the filter "lasts up to six months" claim in advertising is in fact false.

Answered by Metalneck 2 years ago

Verified Purchase

RPDTyrant · Answer

I found some on Amazon, but I shouldn't have to use Amazon to buy an Insigina product.  I might just use my extended warranty to take this back since they do not sell the darn part I need to use it.

Metalneck · Answer

I also bought the purifier in August and have needed a filter since November. It's so frustrating that no filters can be found anywhere. I'm going to research about cleaning the original one but it's incredibly greedy that BB is still selling the units and not the filters for them.

Answered by Metalneck 2 years ago

“WHY ARE THESE REPLACEMENT FILTERS ALWAYS SOLD OUT. I NEVER SEE THEM ON HERE!!! YOU SELL THE UNITS JUST FINE BUT THE FILTERS ARE ALWAYS OUT OF STOCK!!! MAKE MORE SELL MORE MAKE MORE MONEY. SIMPLE AS 123.THIS IS TOTALLY EXTREMELY HIGHLY AGGRAVATING.......”

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