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Thank you for your inquiry! If the blue LED light on your Insignia™ USB-C-to-SD/microSD Dual-Slot Card Reader isn’t turning on while you're trying to import photos from your digital camera, there are a few steps you can take to troubleshoot the issue. First, ensure the card reader is securely connected to a working USB-C port on your computer or device—try a different port if necessary. Next, test the reader on another device to see if the LED activates, which can help determine if the issue lies with the reader or your original device. Also, make sure the SD or microSD card is properly inserted into the correct slot, as the LED may not light up unless a card is detected. If possible, try using a different memory card to rule out the possibility of a faulty or unreadable card. On a computer, check the device manager (Windows) or System Information (Mac) to see if the reader is recognized, and consider updating or reinstalling drivers if it's not. A simple device restart can also help in some cases. Lastly, inspect the card reader for any visible damage that might be affecting its functionality.
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